Printer Exorcism Needed

Question

Level 1

8 points

Printer Exorcism Needed

My printer (HP PSC 1510) fails, w/an alert saying another device is using it. Ive looked in various places and see no obvious duplications of printer software. I recently trashed the software, downloaded new software. Printer worked once and then only moved ink cartridges. I uninstalled and reinstalled again. Printer bug light flashes ,cartridges move but nothing else. I only want scanning. Printer software doesnt see printer. Sys Profile sees it.

G4 Quicksilver (2002; 2001?), Mac OS X (10.4.11), 1.25GB/128GB/733Mhz/1mps DSL/GEM 17" flat panel

Posted on Mar 19, 2012 6:58 AM

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Answer 1

SG1776 Author

Level 1

8 points

Mar 19, 2012 7:05 AM in response to SG1776

Printer software does see printer.

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Answer 2

BDAqua

Level 10

238,979 points

Mar 19, 2012 9:42 AM in response to SG1776

Mac OS X: About the Reset Printing System feature ...

http://support.apple.com/kb/HT1341?viewlocale=en_US

Mac OS X: Cannot print, use Classic, start file sharing, burn discs, or update software if /tmp missing...

http://support.apple.com/kb/TA21161?viewlocale=en_US

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Answer 3

SG1776 Author

Level 1

8 points

Mar 19, 2012 10:34 AM in response to BDAqua

Reset Printing Sys failed, w/alert again that my printer is possessed by an alien entity and also its bug light flashes.

I dont have OS9 and cannot find /tmp w/Spotlight nor do I know where to find it.

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Answer 4

BDAqua

Level 10

238,979 points

Mar 19, 2012 12:41 PM in response to SG1776

Spotlight only allows you to find certain things.

Find Any File...

http://apps.tempel.org/FindAnyFile/

EasyFind...

http://www.devon-technologies.com/download/

Near the bottom of the page.

tmp is a folder at root/top of the drive, maybe hidden... I don't remember & don't allow my OS to hide things from me... 'cause that's where Aliens like to hang out! 😉

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Answer 5

SG1776 Author

Level 1

8 points

Mar 19, 2012 1:31 PM in response to BDAqua

Find Any File did not find "/tmp."

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Answer 6

BDAqua

Level 10

238,979 points

Mar 19, 2012 1:45 PM in response to SG1776

Did you use these parameters?

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Answer 7

SG1776 Author

Level 1

8 points

Mar 19, 2012 2:41 PM in response to BDAqua

FAF found 19 folders. The two I checked have lots of stuff inside. What do I look for?

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Answer 8

BDAqua

Level 10

238,979 points

Mar 19, 2012 3:01 PM in response to SG1776

Click once on each & the path will show at the bottom, we want the one with no path or maybe the one that starts with Private.

Better yet. In Finder's Menu, select Go menu>Go to Folder, and go to...

/tmp/

Does that show something or say not found?

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Answer 9

SG1776 Author

Level 1

8 points

Mar 19, 2012 6:30 PM in response to BDAqua

Finder's Menu found several files. Im completely confused about what this is.

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Answer 10

BDAqua

Level 10

238,979 points

Mar 19, 2012 6:36 PM in response to SG1776

It looks like that folder is NOT missing then.

icssuis503

ics8352

ics8368

.KerberosLogin-506-856 (inited,gui,tty,local)

objc_sharing_ppc_506

ics285

ics9046

objc_sharing_ppc_26

objc_sharing_ppc_92

hsperfdata_BDAqua

506

www.minecraft.net

icssuis506

cs_cache_lock_506

ics9067

.DS_Store

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Answer 11

SG1776 Author

Level 1

8 points

Mar 19, 2012 6:47 PM in response to BDAqua

> It looks like that folder is NOT missing then.

Ive lost track of what youre trying to do. Please explain. Is there any hope of finding and exorcising the demon file?

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Answer 12

BDAqua

Level 10

238,979 points

Mar 19, 2012 7:02 PM in response to SG1776

Well, that folder missing, which it isn't, can keep it from printing.

I forget also where we are & what we've done.

I think you should get Applejack...

http://www.macupdate.com/info.php/id/15667/applejack

After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...

applejack AUTO

Then let it do all 6 of it's things.

At least it'll eliminate some questions if it doesn't fix it.

The 6 things it does are...

Correct any Disk problems.

Repair Permissions.

Clear out Cache Files.

Repair/check several plist files.

Dump the VM files for a fresh start.

Trash old Log files.

First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)

Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.

Just sits there occupying very little space & never interfering, unless you need to invoke it in Single User Mode.

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Answer 13

Madny78

Level 1

10 points

Mar 30, 2012 2:51 AM in response to SG1776

Hi SG1776,

have you already just tried to turn off your printer and the Mac and then turn on again. Does it work now? Sometimes it can happen that a print job is not completed fully and then it gives the error that the device is in use by another program. So a power reset can help. Also verify if you can still make copies on the PSC.

Regards,

Mandy

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Answer 14

SG1776 Author

Level 1

8 points

Mar 30, 2012 10:48 AM in response to Madny78

Ive turned both off and on several times w/o success. Ive not used Applejack or the other advice because some is complex and none is certain. And I didnt have time for a lengthy fix. I hope to have time soon. The cartridges move when its turned on but thats it. Theres little to no ink so Ive only used the scanner for a year. Copy attempt gives alert saying device is in unexpected state or busy. Printer bug light flashes.

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Answer 15

SG1776 Author

Level 1

8 points

Mar 31, 2012 5:37 PM in response to BDAqua

I used Applejack. Reboot was fast so I didnt repeat. Scan failed w/alert below. Printer light flashes->paper or ink bug. Does empty ink cause scan fail or alert below? Or, what could cause another program to control printer? What can identify and stop the other program?

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