Hi, I have got a new magic mouse but it does not scroll, the scrolling feature does not show in mouse preferences, it only shows tracking speed and double-click speed. In Bluetooth preferences it says the mouse is connected and paired, but in Keyboard & Mouse Bluetooth preferences the keyboard name is there and it shows the battery level, but shows no name or battery level for the mouse. Please can anyone help? Thank you. x
iMac (intel)-OTHER, Mac OS X (10.5.8)
If you're on 10.5.8 as your profile indicates then you need this update for Magic Mouse support.
http://support.apple.com/kb/DL951
Regards,
Captfred
Edit: Also check the preferences in System Preferences > Universal Access > Mouse tab
If you're on 10.5.8 as your profile indicates then you need this update for Magic Mouse support.
http://support.apple.com/kb/DL951
Regards,
Captfred
Edit: Also check the preferences in System Preferences > Universal Access > Mouse tab
Dear Captfred
You are an absolute star. Thank you so much. My mouse is scrolling. :-)
I had been trying for weeks to get it to scroll - I didn't even think about an update!!!
Kind regards
MagLady xxx
Glad to help, MagLady. 🙂
Hi again Captfred
I have come back on the computer this morning and my wireless keyboard is not working now since my mouse has started working (I'm using an old wired one to type this). Is there an update or can you suggest anything please.
Thanks.
Maglady x
My wireless Magic Mouse has been working fine for a long time, but now all functions work except the page scroll. I have changed mouse batteries, restarted mouse, updated iMac software, checked System Preferences for Mouse (switched on and off natural scroll) - no luck.
So all other mouse functions work but NOT scroll which is obviously vital. Can you assist please? iMac running 10.7.3
Thanks
I am having the same problem and did what Wayne Dufty 1 did.. 10.7.3 ... updates are good, batteries, etc. etc.. but no scrolling???? ?😕
I just did a migration to new computer/startup disc and had the same problem. Went through numerous pages of Apple support and troubleshooting... none of which mentioned this download! Why one has to search through the communities to get this kind of basic info I don't know, but thank you Captfred.
I also can't understand why it wouldn't be an automatic software update either, but then I suppose I am using an 'obsolete' OS. BS!!!
Magic mouse that won't scroll
