Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 4s stuck on itunes logo

Why has my iphone 4s stuck on itunes logo? Have tried reboot, hold sleep button and home button...not done anything

iPhone 4S, iOS 5

Posted on Mar 19, 2012 1:04 PM

Reply
10 replies

Mar 19, 2012 1:25 PM in response to paynejulie

Assuming your device has been backed up you could try putting it into DFU mode to restore.


  • Connect the device to your computer running iTunes
  • Press the power & home buttons until the device resets
  • Release power and contiune to hold the home button for 10 seconds
  • The device should be detected in "Recovery Mode".


tt2


Message was edited by: turingtest2 (after failing to embed a "how to" video)

Mar 20, 2012 9:31 PM in response to paynejulie

Hi paynejulie. I had this same problem only a few months ago. No matter what i did, all i had was the apple logo and I didnt want to restore it and lose everything, as i hadnt done a backup in a while. Through lots and lots or research I found a program called RecBoot. I downloaded it to my Windows machine and it wouldnt work, tried it on my daughters Mac laptop and presto there you go. Everything back to normal. I had been in tears, stressing about all the photos i would lose. Download it, open it up and follow the instructions. Hope this helps. Let me know. Cheers

iphone 4s stuck on itunes logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.