Q: The new iPad constantly losing cellular data connnection

Hi again,

other information from Italy. Today due to good quality of mobile network in the work place my Ipad has maintained for all day the 3G connection with TIM Carriers and no problems happened. When i returned to home the 3G signal was poor and the device switched to EDGE network. When Ipad has switched again on 3G network the device stopped to work in Internet.

Rebooting the Device it started to work again.

Take a look at these stats

For the fleeting moments that my iPad was able to hold a connection, below are my connection results:

New iPad - AT&T 64GB - SPEEDTEST.NET Results - Ping  123 ms  Download 3.91 Mbps Upload 1.51 Mbps  - Location Cherry Hills, CO April 5th, 1:13pm

A colleague of mine ran a similar test on both his new iPad and his 2nd generation device and posted the following results:

New iPad - Verizon 64GB - SPEEDTEST.NET Results - Ping  48 ms  Download 18.56 Mbps Upload 12.5 Mbps  - Location Vernon Hills, IL April 5th, 12:35pm

iPad 2nd Generation - Verizon 64GB - SPEEDTEST.NET Results- Ping 299 ms  Download 2.18 Mbps Upload 0.26 Mbps  - Location Vernon Hills, IL April 5th, 12:35pm

I decided to order a new unit as continually resetting the network settings provided less than a minute of connection before the signal was dropped. AT&T suggested contacting Apple to trouble shoot the problem. The issue appears not to be carrier specific at this point. I would be very interested in hearing what is interferring with sustaning a data connection despite the existance of a strong signal.

Apparently Rogers still has to sort some things out on the LTE network where I live and they also said that the manual switching to LTE may be because of the Rogers plans and the still new technology waiting for bugs to be sorted out. Apparently the plans haven't been set up properly to gain full LTE access. Anyone else heard of their provider saying something similar?

I have same problem but Is it normal to take so long to get coverage since the start?

http://www.youtube.com/watch?v=7gcSfl86QRM&list=UUgsTZmN1PUIVhzAMeBx2o9A&index=1 &feature=plcp

I have the same issue with my iPad 3 in Switzerland on Swisscom. Using different SIMs, numbers or carriers didn't help.

Same SIMs work perfectly in other devices. My iPad 3 issue was also experienced during my Easter trip in France. Regularly lost cellular connection on roaming with Orange or SFR. Never had issue when connected over WiFi (eg. Hotel).

I am convinced it is a HW or SW issue with the new iPad 3. Looking at all the posts I don't feel confident that Apple gives this problem the right level of attention.

Apple: pls start to communicate and resolve on that issue in a professional way. We are not in Prod Dev phase where hiding might be the right strategy.

My new Ipad did the same thing here in Oklahoma City, USA. Once I did a reboot however, the AT&T LTE signal showed up again and all was good. I toggled back and forth between WiFi and Cell, with no issues. Put it to sleep, woke it up, and no issues. At this point I'm thinking just a sporadic issue that a reboot possibly(?) cures. On another note, I bought a new ipad a week ago, and then a second one for the wife yesterday. I am using the same log-in information on both ipads, and can use the data plan. I've seen nothing to say I shouldn't be able to do this, and because I don't use much data (less than 50 Mb/month is gonna be my guess) I don't see a need to support (2) 250 Mb plans. Has anyone else done this?

@sir_kw are you outside the usa? Are you on a 3g only network?

Yes I'm in Canada on Rogers network 4G/3G.

I have also noticed when radio switches from 4G to 3G the connectivity goes weak and funny.

Apple just offered me a replacement iPad if I take it in this weekend, and if trying a new sim card doesn't work. I doubt a sim card will make any difference as this problem is clearly a worldwide issue - are the worlds sim cards suddenly all error prone? - and I'm thinking a replacement iPad won't solve it either...

Owen-b :  please post and let us know if the replacement iPad solves the issue or not.  We all like to know if this is hardware or software problem.

jodyfanning

Looks like there are two slightly different problems (maybe related).

In the rest of the world we can't get 3G to work at all after using WiFi without a reboot. And in the US there seems to be some more limited problem with LTE. Of course the rest of us don't have LTE to switch off at all.

Good observation jodyfanning. This seems to be the exact issue people are having. I'm in Canada on Rogers LTE/3G.

My issues is weaker 3G connectivity when radio switches from LTE.

Sir_kw

I'm on my third iPad now that displays this behaviour. Different Sims dont help. So it has to be a Major hardware issue or software.

Back to Apple today for number four.

Hi there,

add me to the list.

New iPad, Germany, FONIC network (actually Telefonica O2), full signal strength, but no data connection. Rebooting the device fixes the problem temporarily.

Let's hope for an iOS update that fixes the problem.

My question 'as follows. How many reports need Apple to say your opinion on an issue so 'spread?

Hi, guys! Same problems in Moscow, Russia! It was a hard deal to change ipad- they are not oficially presented in Russia yet( the seller tried to repair it at official apple service- but they denied even to have a look at it- again because it is not presented in Russia. After that seller although change it to other ipad from USA- same problem!(( So i sold second ipad to my friend and after bought third from Korea.... But again 3g drops!!!((( but- yesterday i read some post on russian ipad forum- one guy had same problems, he called to carrier Megafon and they ran an update program for 3g for his number- and problem was solved! So todays morning i called to Megafon- they perform an update and asked to turn the device on- off to re-register in cell. So more than 6 hours problem is not observed... But i feel it early to be happy... But there is hope))

Maybe it not quiet up to theme- but interesting. Some years ago i bought nokia n 95 from Arab Emirates and 3g internet didnt work with Beeline moscow and MTS carrier. And only with Megafon it worked! It was 100% software bug- after new nokia update OS- it worked with all operators)))

Internet dropped(((