6 Replies Latest reply: Jan 8, 2013 10:06 AM by LyndaHall
joebentaylor Level 1 (0 points)

Help, i have been trying to sync my ringtones to my iphone 3gs. i bought them on my 3gs from itunes quite abit ago and when i updated my software they obviously was taken off. and they are on itunes, they show up in the tones part but when i click on sync button on my iphone they dont sync...they say they have but when i go on my phone they are NOT there!!!



some please help me!! by the way yes i am using the newest Itunes, and newest iphone 3gs software

iPhone 3GS, iOS 5.0.1
  • randers4 Level 9 (62,715 points)

    Confirm that:

    • Your computer is authorized for the Apple ID you used to purchase these ringtones (iTunes>Store>Authorize this computer)
    • You have selected to sync ringtones on the Tones tab of your iTunes sync preferences
    • You have check marks next to the ringtones you want to sync
    • You have checked "Sync only checked songs and videos" on the Summary tab of your iTunes sync settings
    • That the file is actually a ringtone (right-click on the file, select "Get Info", on the Summary tab it should say "Kind: Ringtone".  ("Account Name:" will tell your the Apple ID used to purchase it for the first point above.)
  • joebentaylor Level 1 (0 points)

    iv just made sure the authorise computer is on and its...worked!!!! thanks you

  • randers4 Level 9 (62,715 points)

    Try altering the tag associated with the ringtone: under "Get Info" go to the Info tab and change the Artist name (such as by adding a few letters to the name), then try syncing again.  Sometimes this will free up a "stuck" ringtone.

  • elizzyp Level 1 (0 points)

    It's taken me days to work this out! I followed the steps in your original post but then saw your second - I actually just changed the name of the song Worked perfectly. Thank you!

  • randers4 Level 9 (62,715 points)

    You're welcome.

  • LyndaHall Level 1 (0 points)

    Thank you Randers4, your information helped me too!  :-)