10 Replies Latest reply: Nov 4, 2012 9:54 AM by Philip Smith
angmir Level 1 Level 1

I hope someone can help me.  When I open my iTunes a window pops up asking me to authenticate my computer.  My user id is there and when I put in my password, I get an error message.  The error is "We could not complete your iTunes store request.  An unknown error occurred 0x800B0109.  There is an error in the iTunes store."  I tried uninstalling iTunes and reinstalling iTunes, but it didn't work.  Does anyone know what this error is and how to fix it?

iPod nano (4th generation), Windows Vista