1 2 3 4 Previous Next 46 Replies Latest reply: Mar 23, 2012 4:12 PM by Jack McCaslin Go to original post
  • 30. Re: Reading list
    Linc Davis Level 10 Level 10 (117,920 points)

    "Alfred" looks like some kind of crapware. Not sure about "ClipMenu." Quit both, then quit and relaunch Safari. See if there's any change.

  • 31. Re: Reading list
    Howard C Level 1 Level 1 (0 points)

    No success.

     

    This is more specifically what happens:

     

    I select an item and add it to the reading list.  No problem opening the one item.

     

    I then select a second item and add it to the reading list.  The first item disappears and the new item is duplicated.  Also, the All (versus Unread) doesn't bring up the first item I read.  Instead, it shows the unread. When I try to select the first of the duplicate items, it will only let me select the second one.  After I delete one of the duplicate items, both go away and the previous one appears, but I am unable to select it.

     

    Thanks for all your advice.

  • 32. Re: Reading list
    Linc Davis Level 10 Level 10 (117,920 points)

    Let's be clear about two things:

     

    1. iCloud is completely disabled.

     

    2. None of the above happens in the guest account, when booted normally, or in your account, when booted in safe mode.

     

    Correct?

  • 33. Re: Reading list
    Howard C Level 1 Level 1 (0 points)

    When the readling list didn't change with I unchecked it via System Preferences, I went back and checked it.  I also have bookmarks synchronized in my iMac, iPhone and iPad 2.

     

    In the Guest account is worked fine.

  • 34. Re: Reading list
    Linc Davis Level 10 Level 10 (117,920 points)

    I don't understand your last message, and we are going in circles here. I have only a limited amount of time to spend on this problem.

     

    PLEASE DISABLE ICLOUD COMPLETELY AND LEAVE IT COMPLETELY DISABLED UNTIL THE PROBLEM HAS BEEN SOLVED. NO ICLOUD. ICLOUD IS OUT OF THE PICTURE. IT IS AS IF ICLOUD NEVER WAS.

     

    Did you, or did you not, have exactly the same problem with the Reading List in safe mode? The answer should be either "Yes," "No," or "I'm not sure." If the answer is "I'm not sure," test again. Thanks.

  • 35. Re: Reading list
    Howard C Level 1 Level 1 (0 points)

    I'm sorry.  Did you want me to disable iCloud bookmarks on all devices (iMac, iPhone and ipad 2)?  While in Guest mode the Reading List worked perfectly.

  • 36. Re: Reading list
    Linc Davis Level 10 Level 10 (117,920 points)

    I don't care about the other devices. I only care about the one you're having the problem with. And still I'm not sure whether you had the same problem in safe mode in your own account. Please answer. If we get to page 4 of this thread, I'm going to have to leave it for others to solve.

  • 37. Re: Reading list
    Howard C Level 1 Level 1 (0 points)

    It worked properly in Safe Mode.

  • 38. Re: Reading list
    Linc Davis Level 10 Level 10 (117,920 points)

    OK. So we can proceed on the following basis:

     

    A. You logged in to your own account (not the guest account) in safe mode, tested the Reading List, and it behaved normally in all respects. None of the problems you've described were manifested.

     

    B. You have now booted out of safe mode and logged back in. You've verified that the Reading List is once again behaving abnormally, as described.

     

    C. Your login items "Alfred" and "ClipMenu" have been ruled out as possible causes, because you previously quit them both, then relaunched Safari and found no improvement.

     

    D. iCloud is completely disabled. Whatever is happening now has nothing to do with iCloud.

     

    If all that is correct, then in the Finder, select Go ▹ Go to Folder... from the menu bar, copy the text on the line below into the box that opens, and press return:

     

    ~/Library/Internet Plug-Ins

     

    Move (don't copy) the selected folder to the Desktop. When you've moved it, it will no longer be in its original location. It will only exist on the Desktop.

     

    Quit Safari, relaunch, and test. Same problem now?

  • 39. Re: Reading list
    Howard C Level 1 Level 1 (0 points)

    Good morning Linc,

     

    If you want to terminate our dialogue I can understand.  This morning I tested the reading list in Safe mode and it did not behave normally.  In addition, I woke up 2 hours earlier than I normally do and remembered that about a week or so ago I installed an app that is used to clean up my Mac. This is what caused the problem with my reading list.  I don't remember the name of it.  I used my Time Machine to go back and find it, but I deleted it before the Time Machine backed up.  A friend of mine who is currently out of the country has the email I sent him informing him not to install it.  He keeps all of his emails.  Upon his return I should be able to ascertain the name of the program, but I don't know if it will make any difference knowing what it was.  It may have been called CleanMyMac.

     

    For the reason above, I have not moved internet plug-ins to my desktop.

  • 40. Re: Reading list
    Linc Davis Level 10 Level 10 (117,920 points)

    Back up all data if you haven’t already done so. Before proceeding, you must be sure you can restore your system to the state it’s in now.

     

    Last warning: DO NOTHING unless you have a backup and you know you can restore from it.

     

    Quit Safari if it’s running.

     

    Step 1

     

    In the Finder, press the key combination shift-command-A to open the Applications folder. Select the Safari icon in that folder and press the key combination command-I to open the Info window. There’s a checkbox in the Info window labeled Open in 32-bit mode. If that box is checked, uncheck it. Close the Info window and the Applications folder.

     

    Open the Library folder in your home folder as follows:

     

    If running Mac OS X 10.7 or later, hold down the option key and select Go ▹ Library from the Finder menu bar.

     

    If running an older version of Mac OS X, select Go ▹ Go to Folder… from the Finder menu bar and enter “~/Library” (without the quotes) in the text box that opens.

     

    Delete the following items from the Library folder (some may not exist):

     

    Caches/com.apple.Safari

    Caches/com.apple.WebKit.PluginProcess

    Caches/Metadata/Safari

    Preferences/com.apple.WebKit.PluginProcess.plist

    Saved Application State/com.apple.Safari.savedState

     

    Leave the Finder window open. Try Safari again.

     

    Step 2

     

    If Safari still doesn’t work right, quit, go back to the Finder and move the following items from the open Library folder to the Desktop (some may not exist):

     

    Cookies/Cookies.binarycookies

    Cookies/Cookies.plist

    Preferences/com.apple.Safari.LSSharedFileList.plist

    Preferences/com.apple.Safari.plist

    Preferences/com.apple.Safari.RSS.plist

    PubSub/Database

    Safari

     

    (Note: you are not moving the Safari application. You’re moving a folder named “Safari.”)

     

    Try again. This time Safari should perform normally, but your settings will be lost.

     

    If the issue is not resolved, quit Safari again and put all the items you moved to the Desktop back where they were, overwriting the newer ones that will have been created in their place. You don’t need to replace the files you deleted in step 1. Stop here and post again.

     

    If Safari is now working normally, look inside the “Safari” folder on the Desktop for a file named “Bookmarks.plist”. Select File ▹ Import Bookmarks from the Safari menu bar. Import from that file. Recreate the rest of your Safari settings. You can then delete the items you moved to the Desktop.

     

    Note: This step will remove your Safari Extensions, if any, and their settings. If you choose to restore them, do so one at a time, testing after each to make sure you haven’t restored the problem.

     

    If you don’t like the results of step 2, you can undo it completely by quitting Safari and restoring the items you moved or deleted in that step from your backup, overwriting any that were created in their place.

  • 41. Re: Reading list
    Howard C Level 1 Level 1 (0 points)

    I can't thank you enough.  I just did Step 1 and it works perfectly now.

     

    Just out of curiosity, do you receive points based on helping to solve problems/issues presented by others?  If yes, what do the points or level you are at equate too?

  • 42. Re: Reading list
    Linc Davis Level 10 Level 10 (117,920 points)

    "Reputation" points are awarded by questioners. Some people have been doing this for ten years or more and have amassed high point totals, but there isn't much of a correlation between "reputation" and actual problem-solving ability. I see a lot of good advice coming from people with lower status than mine, and a lot of utter cluelessness coming from people with higher status than mine.

  • 43. Re: Reading list
    Howard C Level 1 Level 1 (0 points)

    Nice to know.  Thanks again for not giving up on me.

  • 44. Re: Reading list
    Howard C Level 1 Level 1 (0 points)

    I forgot to ask.  Do you believe it's okay to check the Bookmark box in iCloud is System Preferences?