I have noticed over the past couple of days any new apps I have bought wont download and any current ones that needed updating wouldn't update either and just grey out and say waiting - it seems that a lot of people are having the same problem since updating to IOS 5.1
IS anyone else having this issue and does anyone know how to solve it - otherwise it is making the very expensive IPad a huge waste of money!!!!!
iPad 2 Wi-Fi, iOS 5.1
I had never experienced this until today it happened to me for the very first time in almost 16 months of using my iPad1. I simply tapped and held down on the waiting icon until the X popped up - deleted the app - and then downloaded the app again. I had 6 updates and I had to delete the first one and then reinstall the app and the the other 5 downloaded OK. That is not the most practical way of updating apps if you have data that you do not want to lose - so here are the tips that I always recommend.
Check Restrictions - Settings>General>Restrictions>On. If they are turned on you may have disabled downloading apps.
Check to see if you have a stalled download in iTunes - a song that did not finish downloading or a podcast perhaps. Finish those first if there is one in there.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Try signing out of your account and restart your iPad. Go to Settings>Store>Apple ID and tap the ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store> Apple ID and sign in again.
If you are getting the "waiting" icons - Tap on one of the "waiting" icons and see if you can get one of them to pause - then tap again to see if they will resume downloading.
HI
Thanks for these suggestions and unfortunately none of them have worked so if anyone else has any suggestions I would be very grateful - before my IPad goes flying out of the window.
THanks ðŸ˜
For anyone else who has this problem I have got Apple calling me tomorrow morning as IPad still in 1yr warrantee so I will post an update of their comments on here tomorrow evening 😕
Can't wait to here what they say. I can't download or run updates on my iPad 2 or iPhone 4s either. Must be something with the app store.
Try this.
Double tap the icon of the Waiting app, and it shouild resume the download.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom 😉
Ok Apple called me yesterday morning and advised me to link the IPad to my laptop and ITunes, run a back up and then click restore - I did this last night and then afterwards just synched everything back over to the IPad and touch wood it now works ok again - apps are spdownloading and updating! Hope this helps someone.
Red4life77 did this backup restore option work for you. I am having the same issue with my new ipad2 on 5.1
For me this option still did not work i am unable to download even free apps, it starts the download then a message pops up saying "Cannot connect to itunes Store".
Has anyone else got a fix for this?
Hi this did work for me but the problem you are describing sounds different to the issue I had - don't suppose you are still in warrantee or eligible for the free technical support ?
I only bought it on Monday, so I guess I am good for tech support, is it free in the uk and any idea what the number is? Or where I can find it? Very new to apple, this is my first apple device.
If you look for the contact us link at the bottom of this page and look for tech support and the express lane, you will need to change the. Our try to whichever country you are in as it defaults to USA and I had to change to UK, then it will ask for your serial number which can be found in your settings, general and then the serial number once you have entered this info in the express lane it will allow you to schedule a call back from apple and then someone will call you to talk through the problem, I think you get free tech support for either 60 or 90 days.
I hope this helps :-)
Many thanks for replying and spending the time to write a helpful message, but for some reason I do not get the option to request a callback. Only an option to get email support. Weird I know.
Have got all my details including serial numbers in correctly and added to my profile so not sure.
Have already done the email route but they have been worse than useless.
Oh well guess I will have to ring phone support
Many thanks again
Ah found it I was using the wrong category when in the support page.
Got a callback option now
Why are apps not downloading or updating?
