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Overheating iPad - SOLUTION ?

I've been reading and watching this issue progress and have started to see some trends. It appears to be left from some corrupt settings from a previous version of iOS and also a recalibration of the battery. Couple this with a post from another user (davidch), here is what is largely considered a solution to the issue...


1. Reset all user data (settings app-> general-> reset)


2. Go through initial setup steps and choose setup as new phone. Do NOT restore from an old backup at this stage, it may write back your corrupt settings.


3. Turn off system location services timezone and iAd (settings -> location services -> system services)


4. Fully discharge battery (until you get the spinning wheel and it shuts off). This may take some time.


5. Fully recharge battery overnight.


Please give this a go before you take the iPad back. If it resolves the issue then it certainly points to the software running processor controls for the iPad 2 which has different needs to the new iPad or indeed a battery recycle issue.


Feed back your experience below on this post and let's see if we can get the feedback to apple so they can coordinate an iOS update if needed.

iPad (3rd generation) Wi-Fi + 4G, iOS 5.1

Posted on Mar 20, 2012 12:54 PM

Reply
31 replies

Mar 20, 2012 1:48 PM in response to Parallex33

Trying this right now. Will report on how it goes. Weird thing I just noticed, I started the erase all settings and data when iPad was plugged in and charging at 94% battery. 30 seconds later after it reset, it went down to showing 90% battery, which is really odd.


Someone needs to make a survey to try to determine if there's some sort of logic behind this.


1) overheating or not

2) restore / or a fresh setup

3) wifi / 4g model

4) verizon / att

5) 16 / 32 / 64 gb

6) black / white (just in case there was a bad batch)

7) brightness level and auto-brightness settings

8) while using wifi or 4g

Mar 20, 2012 2:03 PM in response to payup

Nope, had safari open for 10 minutes on blank page after restore, it's very warm again. While it's not burning hot by any means, it's a lot warmer than my laptop that I'm actually doing work on. I think it's screen brighteness causing it - there's nothing open other than blank safari on a fresh install.


And also, now battery is depleting despite being plugged in (with apple charger and cord, into wall outlet). This is frustrating.

Mar 28, 2012 6:48 PM in response to Parallex33

Hello,


I purchased 2 "New" iPads and one was running noticeably hotter than the other, even though being used for similar purposes. The cooler one is in a leather case and the hotter one was not in a case.

I found that the brightness setting on the hotter iPad was at full whilst the setting on the cooler one was at about 65 per cent. Both had auto brightness set to on.


Once I reset the brightness setting on the hotter running iPad to about 65 per cent, it began running as cool as the other one, after no more than a few minutes. I left the auto brightness button set to on.

The temperature difference was significantly noticeable to both myself and the other user, as was the drop in temperature once the brightness was reduced.


I hope this is helpful to anyone worried about how hot their new iPad is running. However, neither device was being used for high-intensity gaming.


Best wishes, Charles.

Mar 29, 2012 12:40 AM in response to HuskieN

Hello,


Good point about not feeling the heat so much when using a leather case.


However, I also did the touch comparison with neither in a case. The thing I was getting at about the one in the case was that being in the case was not contributing to increased temperature, as some might suspect.


Just to confirm, the brightness setting made a massive difference to perceived hotness (from quite warm to cool) for us. However, I am convinced by what you have related that intensive processing will also create a significant heat output; and that is not so easy to adjust.


Regards, Charles.

Mar 29, 2012 1:41 AM in response to Parallex33

According to a referenced link:

"(CR reports that) [t]his temperature is about 12 degrees hotter than the iPad 2 under the identical testing conditions."

At least one other publication agrees with this. With a faster more complex processor, I'm wondering why people are surprised by this. Too, "overheating" will cause the iPad to shut down and, since that it not occurring, that's why Apple "denies" that overheating occurs. It isn't overheating. It's getting hot.


"During the hottest, Consumer Reports said that the new iPad felt very warm but wasn’t uncomfortable to hold if held for a brief time."

There you go.


Apple designs its products to comply with hundreds of directives from various international agencies. Addressing this situation specifically, what exactly is the international safety limit for a temperature of an exposed metal surface? There you go.

Overheating iPad - SOLUTION ?

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