iPad 3 Why 3G does not work after being on WiFi

When I take my iPad 3 out of my house, I have to reboot it to get a 3G connection. The 3g icon shows that it is connected but when I try and access any connection it says no internet connection. My iPad 1 seemed to work ok. I've also tried putting it in Airplane mode and back again but this has no effect.

Any suggestions please? Many thanks.

iPad (3rd generation) Wi-Fi + 4G, iOS 5.1

Posted on Mar 21, 2012 2:24 AM

Reply
406 replies

Apr 19, 2012 7:13 AM in response to Filos1958

Filos1958,

I agreed with you, I am from Singapore using Singtel network, tried all methods but still facing the problem, finally I swithch to Starhub sim card and have no problem since. I have tested out for a week since and it work...

No point changing IPad or Sim card, you will still face the same problem.

The problem lies with the Telco ( in my case) and apple must do someing to iron out the issue.

I know many of us are tied down by the telco contract, why not exchange with your friend who is on IPad 2 using different Telco and test it out.

Apr 19, 2012 8:14 AM in response to guitartabman

Just to add my voice to the mix...


Same problem on Orange in the UK on the iPad 3.

I've called Orange a number of times especially since seeing the situation where the cellular data number came up as unknown.

They've tried all sorts but the only reliable way of getting 3g working again (and occasionally WiFI too) is to do a hard reboot.


My conclusion, as with the rest of you, is that this is an iOS bug.


Most vexed - especially since I didn't have the same problem in my original iPad.

Apr 19, 2012 8:54 PM in response to Tianz_16

I'm another Singtel user. Same problem.


eServ Wheelock have changed my iPad 3 times, still the same problem. Swapped sims between my iPhone 4s and iPad, still no luck. Swapped with my wife's that is on M1, still same problem. Decide not to change iPad for the moment - waste of my time and energy to do it till Apple can come up with answer to all our problems!


I have complained on Apple Support Hotline. They have submitted the case notes to Apple for the Engineers to check it out (I hope its true...). Submitted on Tuesday - still waiting for Apple's reply.


My 1st iPad and this happens...

Apr 19, 2012 10:19 PM in response to jodyfanning

Opps, back to "cannot activate cellular data".


Seems the SIM reset (with reboot in the middle) works for a few days. I got nearly 4 days of switching from WiFi to 3G without problem after doing that, but today the problem is back again.


The only thing I can think of is that there must be some authentication problem between the SIM and the iPad. That is pretty much the only thing that expains why reseting the SIM password on and off would fix anything.

Apr 20, 2012 4:59 AM in response to Tianz_16

Hi,

All the while , I'm using Singtel cut sim, no problem with my iPad 1. My friend with Singtel using micro sim also faces the same problem.

I Swap with my sis using micro sim from Starhub for a week now and everything seem ok.

Understand some using M1 also faces the same problem....

I spoke to Singtel service manager and apparently he is also aware that Starhub user have no much issue with the connection and they are working out with apple to solve the problem.

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iPad 3 Why 3G does not work after being on WiFi

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