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trouble transferring email to Outlook for Mac 2011

I purchased a new iMac and Office for Mac 2011. I have years of Outlook email history to transfer over, which the folks at the Apple Store said would work, no problem. That hasn't been the case. None of my .pst files from Outlook (2003, for PC) will transfer correctly. It seems that about half the email is missing. Have tried importing just small pst files with less than 100 emails, that won't work either. I've seen this problem discussed on multiple forums, but haven't seen a consensus developing as to the solution. I've tried creating a new identity in Office for Mac 2011, importing there, exporting to a .olm file, and reimporting to my main identity, and that didn't work either. Each solution has thousands of missing emails, but never the same ones. I can find no pattern, relating to whether there were attachments, older emails, new emails, etc.


I know this is being discussed in various forums, but I'd like to ask whether anyone has any new ideas? Or, it would be great to know if ANYONE has successfully been able to complete this kind of transfer to Outlook for Mac 2011, or whether it's happening to everyone who tries.


Thanks...

iMac (21.5-inch Mid 2011), Mac OS X (10.7.3)

Posted on Mar 21, 2012 12:09 PM

Reply
4 replies

Mar 23, 2012 4:09 AM in response to Steve711

We've had problems importing Outlook 2003 and earlier >PST files into Outlook 2011 due I think to the ANSI format of the PST file.

One option is to get a 30 day trial of Outlook 2010 for your PC, create a new PST file in 2010 and import your 2003 PST into it. Then the PST will be Unicode and Mac Outlook 2011 should be able to import this PST.


Mike

trouble transferring email to Outlook for Mac 2011

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