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Ipad3 will not accept password

2729 Views 8 Replies Latest reply: Apr 12, 2012 11:25 AM by SGoudreault RSS
andrew501 Calculating status...
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Mar 21, 2012 4:33 PM

Hi, trying to set up my new Ipad 3 it tells me that my apple id password is wrong and to reset it. It was the right one ( I logged in yesterday with it) but I reset it anyhow, and this reset was confirmed. New pw works when I log in  via laptop. Back to ipad, new pw still won't work...do I have to wait for a while or what? So I wait...try again....ipad tells me to use an email address rather than old apple id for security reasons. Won't let me in -- tells me that email address is in use.....yes, it is...it is the address associated with my apple ID.....so am caught in a cycle -- what does one do???

iPad (3rd generation) Wi-Fi
  • fromsouth Level 4 Level 4 (3,175 points)
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    Mar 21, 2012 5:17 PM (in response to andrew501)

    you simply got mixed up between multiple apple id's. And you will tell me that you didn't. And until you realize, that you did, nobody can help you.

  • CC777 Calculating status...
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    Mar 21, 2012 6:16 PM (in response to andrew501)

    Andrew501, did you happen to set up a new ID with iCloud?  If so, perhaps this is the "other" password that you have.  Just guessing...and trying to help.

  • fromsouth Level 4 Level 4 (3,175 points)
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    Mar 21, 2012 6:19 PM (in response to andrew501)

    No, I am telling you that that (e-mail or apple id) is associated with apple id, that one or other one does not matter. As long as it is, you will not be able to use it.

  • toomuchtime Calculating status...
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    Mar 26, 2012 8:28 AM (in response to andrew501)

    andrew501- I am having EXACTLY the same trouble.  I do have two Apple ID's, because when I used the first one which was just a name/word, it asked me to use an email address.  So I used my email address and then I had to set a new password.  Then when I went on my new (previously used) Ipad it keeps asking for an email address as an Apple ID, but then tells me that email is not valid (being used).  I have reset the password several times, but the Apple ID is the problem- it wont accept my email address that is on my laptop.  I want to purchase Icloud, but cant because I cant get past this point when syncing with my laptop to try and set up my Ipad.  Something is definitely wrong. 

    Fromsouth:  I know my two different Apple Id's, am not mixing them up.  THe ipad will NOT accept my email address.  Any suggestions?

  • fromsouth Level 4 Level 4 (3,175 points)
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    Mar 27, 2012 6:57 PM (in response to toomuchtime)

    take your e-mail address out of that account (replace with any other if that "other" is not something u want to use for the Cloud)

    then create apple id and you will not have a problem, since e-mail will not be associated with any apple id.

    there is no problem if u will use different apple id's for store, cloud,facetime,imessage. you can have different

    apple id's on one device for all of those things.

    Actual problem is that you can't use your new id at store (cause purchases made to old one)

    Nor can you use old with cloud.

    Just use two if apple wants.

  • SGoudreault Calculating status...
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    Apr 12, 2012 11:25 AM (in response to andrew501)

    I was having the same issue but was able to fix it by changing my apple ID to one that was the email in question. It seems my apple ID was old and did not meet the new naming standards even though it worked on iTunes logins and store purchases.

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