Q: Apple TV Drops from Home Sharing

Hello Ktophe

I made a mistake my ATV is generation 2 and yesterday I was able to configure another network

success. Unfortunately is was short lived, came home tonight and it refuses to connect again,hope

Apple can send a fix ? I have not tried to listen to music yet via airplay I will keep you posted.What

part of France are you based,I live in Lichfield near the centre of England,thank you for the contact

Brian

Hello brianyates!

It's very mysterious! I don't understand why you have problem with the Apple Tv and Time capsule.

I think you will have less problems with AirPlay to listen music. Because with AirPlay you controle the music and the playing directly on the iMac or Pc on iTunes and not on the Apple Tv.

I'm near from Paris (30 km) "île de France"

No problems your welcome!

Count me in as well.  I don't have 5 or 10 minute problems, but the **** thing only works ONCE per reboot of the computer I connect to.  Every morning I have to reboot the Mac in order for my son to watch a show that is stored on my local iTunes library.  This worked PERFECTLY for the longest time but has been broken for months.  Frustrating doesn't even come close to describing it.

Quitting a reloading iTunes doesn't work - I have to REBOOT THE ENTIRE COMPUTER.  Seriously?

Hi Ktophe

I may have solved the mystery last night I had a further try to connect

with home share,I went to I Tunes advance as normal but this time I

did not click done,it connected I watched a film no problem,this evening

woke Mac from sleep home sharing was still showing in shared, went to

ATV and used it a couple of hours,no further drop outs,I will keep you

posted and try again tomorrow.

Regards Brian

Hi All,

It's been over 2 months since I uninstalled Bonjour and reinstalled Bonjour on my Windows system 7 machine.  I am pleased to report that during this time, I have not experienced any home sharing dropouts on the AppleTV2.

And no issues after the itunes updater installation.

Kranepool

Well I can only add my problem to the list.

Bought ATV3 to replace my ATV1

All went ok with installation and set up... till I wanted to access "Home Sharing". All I get is "trying to access Library Folder".. tries for one minute and fails." To cut along story short... (because I have done every conceivable set up, re-start, RESTORE etc on earth...) Apple are saying the ports on my Router need changing. Running an NTL broadband Router  that all the devices in the house see ok, two iMacs, two iPads, three iPhones and Two MacBooks.. yeah its the Router Apple!!

After lengthy failed discussions I decided re-attatched my ATV1.. NO PROBLEM! ALL WORKS FINE.

So whether there is a software difference in the ATV3 to the ATV1 that doesn't allow it to see my home folder I don't know. I am going to try a different Router next and eliminate the NTL one... here's hoping.

Don't bother trying another router.  I'm using Apple's Airport Extreme and have the same problem.

I have not had any problems with dropping the connection for a couple of months now. I think there have been 2 softward updates. I am running Lion 10.7.4 with an Apple Time capsule. I have a second generation ATV.

But do you leave iTunes running 24/7? Or do you allow your Mac to sleep, shutdown or quit iTunes when not needed. The issue seems to mainly affect those of us who keep iTunes constantly running.

I leave it running 24/7. I have not had a drop in months.

To clarify, I mean do you leave iTunes on the mac running 24/7. I find that the issue affects all devises that access Home Sharing (including iPhone & iPad), not just Apple TV.

Yes. I have iTunes running 24/7. What does that have to do with whether the ATV drops the connection?

Well it's not just ATV dropping the connection. On my system, ATV, iPad and iPhone all drop the connection to iTunes. The only way to reconnect is to restart iTunes on the Mac (or specifically relaunch home sharing in iTunes). Apparently the bug is more prevalent when systems are connected over ethernet (like mine) and is due to the way iTunes handles network connections. Systems that connect over wifi are less likely to display the bug because network connections are handled differently.

The bug manifests itself after a period of time. If iTunes is not left running 24/7 the bug is less likely to appear - particulary on systems that connect using wifi.

I disagree Lee. My computer runs iTunes 24/7. I am using both ATV 2 and streaming music with Airplay from my iPhone 4S. Both are working well. I use strictly wifi except for my main computer which is connected via ethernet cable to the Time Capsule.