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Is this feature gone in the new Airport Utility? I can't find it

What happend to Enable Guest Network? It's no longer in Airport Utility. Any idea where it went?

Mac Mini, Mac OS X (10.5.5)

Posted on Mar 21, 2012 8:09 PM

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17 replies

Mar 21, 2012 8:41 PM in response to MarkElliott1010

When you installed and restarted AirPort Utility.....it likely picked up the fact that what you probably call your "modem" is really a gateway.....a combination modem/router in one box.


The correct configuration for your AirPort in this type of setup is "Bridge Mode", so that is what AirPort Utility chose as the correct setting. The Guest Network cannot be enabled when the AirPort Is configured in Bridge Mode.


You can verify that the AirPort is in Bridge Mode by clicking the Network tab at the top and look for the Router Mode setting. It is likely set to "Off (Bridge Mode)".


If it worked before you updated to AirPort Utility 6.0, that was because the Router Mode was (incorrectly) set to DHCP and NAT.


You can try that setting....it might work.....but it is more likely that AirPort Utility will warn of IP address conflicts and Double NAT....and not let you configure things this way.


The new AirPort Utility is a lot more sensitive about what it will or will not allow as far as configuration setups.

Mar 28, 2012 7:48 PM in response to Bob Timmons

I just set up a new TC and what Bob posted is correct..I too could not find Guest Network..when I change it from Bridge Mode it then appear as in the screen shot above..It seems the default setting is Bridge mode so you will not see guest network. I did change to DHCP and NAT and it does work, however the green light on the TC is now orange..not sure what that means..

Mar 28, 2012 7:56 PM in response to coachdriver

I did change to DHCP and NAT and it does work, however the green light on the TC is now orange..not sure what that means..

Open AirPort Utility 6.0 and locate the Time Capsule icon


If you see an amber dot, click on it for a message why the TC is complaining.


Or, there may be a red number next to the TC when you open AirPort Utility.


Click directly on the red number for a message.


Which dot did you click on?


What is the message?

Mar 28, 2012 8:43 PM in response to coachdriver

If you change the configuration to DHCP and NAT operation, the amber dot is likely a message about Double NAT.


See the previous message regarding this.


If the Guest Network feature is important to you and you see no ill effects of the Double NAT, you can click to "ignore" that message and the light will turn green when you Update.


I don't recommend the Double NAT setup....it slows the network and there can be other complications....but a number of users run their networks this way.


The red number is likely a message or notification that an update is available for the Time Capsule.

Mar 29, 2012 6:06 AM in response to Bob Timmons

still finishing the 300G backup..so I was not able to test again..i did see "double NAT" somewhere..and everything seemed to be working except the wireless printers I have set up on the FIOS network were no longer seen by my MAC on the TC Network even though I made no changes there..so if I want to go that way I need to reset the printers to the TC network. I did update the firmwhere and the red 1 only apears after I change to the DHCP.


if this is the only way to get Guest set up I might go the route you sugested and just allow it when I want to use it..

Mar 29, 2012 6:13 AM in response to coachdriver

Yep, not having devices "see" other devices on the network is one of the issues that Double NAT will create.


Since NAT is acting like a firewall, you have double firewalls on the network. That slows down the Internet connection as well.


Even if you did not have a Double NAT problem, when you turn on the Guest Network, the bandwidth on the netwrok is split between the main and guest networks. That's why I tell users to only turn on the Guest Network when you have really have "guests".

Mar 29, 2012 6:27 AM in response to Bob Timmons

yes I saw your post about splitting bandwidth..thats the last thing I want to do really..I think the guest feature is cute but not as important as my bandwidth...however it would be good to get the NAT working and then its just a quick check in the allow guest network when I want to do it..right now I would have to change to the DHCP ..save..and then check the guest network..

Mar 29, 2012 7:35 AM in response to coachdriver

ok was able to click on the drop down arrow provided when over the red 1..won't let me "copy" but basicly says the TC is connect to a NAT device so I have a double NAT..it says to set the TC to Bridge mode..which of course we know. it does give the option to ignore..which I can then do and set my wireless printers up on the TC network..is there a way to turn off the NAT of the FIOS router?? Im thinking if you go into the FIOS router and just turn off wireless that will do it..then my TC becomes my one and only wireless NAT router..sort of as if my FIOS just becomes a modem??

Mar 29, 2012 8:01 AM in response to coachdriver

is there a way to turn off the NAT of the FIOS router??

That is a question for the FIOS support folks. But, you would want to turn off both DHCP and NAT on the FIOS router, which would place it in modem mode. Then, the TC could be configured in router mode to supply the DHCP and NAT service and all would be well.


In other words....one device needs to be in Bridge Mode. That can either be the FIOS device and the TC acts as a router.....or....the FIOS acts as the router and the TC is in Bridge Mode.


The likely problem with trying to configure the FIOS router in Bridge Mode....even if it can be done....is that I doubt that you would receive support from FIOS in this type of configuration...and...you will likely lose some of the FIOS features that you have now.

Is this feature gone in the new Airport Utility? I can't find it

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