Can't import .m4r file into iTunes 10.0.6.40

Create a ringtone in iTunes

1. Select a track to use as the source. You cannot use an Apple Music item, or anything that is in the cloud.
2. On the Get Info > Options tab set start and stop times less than 40 seconds apart.
3. Under Edit (Win) or iTunes (Mac) > Preferences > General tab > Import Settings choose AAC Encoder > High Quality 128k.
4. Use File > Convert > Create AAC version.
5. Reset the start and stop times on the original track.
6. Right-click on the new copy and click Show in Windows Explorer or Finder.
7. Delete the new entry from the library without sending to the recycle bin/trash.
8. Change the file extension from .m4a to .m4r. (You may need to adjust folder options to see the extensions)
9. Move the file into the Automatically Add to iTunes folder inside your media folder, it will be added to the Tones section of the library.
10. If you don't see Tones in the drop down media selection menu click Edit Menu at the bottom and add it.
11. Connect the device, select its icon next to the media selection menu, then the device's Tones tab, and set the sync options.
12. Sync the device.

tt2

It's now called Tones. Go to iTunes menu EDIT/PRFERENCES under GENERAL tab, check the Tones Box under Library source to display Tones library in iTunes.

My problem was not solved by reading this thread. I managed to figure it out pretty quickly though. 😎

I discovered that if you have an existing music file (mp3 / aac / aiff) in your iTunes music library which matches your m4r file; it will not populate in your tones library when you drag and drop it.

Go to your iTunes music library, search for the matching file and delete it. Then, go to your tones library, drag and drop your m4r to your tones from elsewhere on your computer, and enjoy!

You are AWESOME.

Solved the problem straight away after I tried different ways for hours

Deleted all files...still can't import.