Changed MS Exchange password and now iPad doesn't accept but iPhone does

Question

Changed MS Exchange password and now iPad doesn't accept but iPhone does

I chenged my password on my Microsoft Exchange server at work today. Had to change the password on my phone without a hitch but having problems with the password on my iPad. When I turn on, I get the message tto enter the PW for the MS exchange server. I do so and the popup keeps telling me the password is incorrect. I try to cancel but it won't cancel so I can't even get to the settings to delete and re-add the server. Not sure what to do. Frustrated!!!

Can anyone help?

iPad 2, iOS 4.3.3

Posted on Mar 22, 2012 7:17 PM

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Answer 1

Best reply

Fixerman1

Level 1

5 points

Apr 6, 2012 7:41 AM in response to Linda Claudette

I had the same problem on my iPad 3 and after some trial and error I found that if I swiped up from the bottom with 4 fingers I could get to the icon list accross the bottom of the screen. Then you can scroll to the settings icon and go into the mail configuration screen. Then I changed the password there to my current exchange password and everything was good again. Frustrating but it did solve the password problem. Good luck!

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Answer 2

Apr 6, 2012 8:11 AM in response to Fixerman1

Thanks! I'll keep that in mind as well. I tried a hard shutdown. Once I turned back on, I was able to go into the setting and change the password. I figured if rebooting solves a lot of Windows problems, it may solve my iPad issue. Have a great day!

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