0 Replies Latest reply: Mar 22, 2012 11:52 PM by wljmn1964
wljmn1964 Level 1 (0 points)

I have tried syncing my ipad and it gets to step 5 and says it is downloading safari, then it hangs.


I have uninstalled and reinstalled Itunes.  Switched off the ipad and switched on again and retried, but to no avail.


I would really appreciate if anyone can tell me how to resolve this issue.


Thank you


See error below



  A problem caused this program to stop interacting with Windows.


Problem signature:

  Problem Event Name:    AppHangB1

  Application Name:    iTunes.exe

  Application Version:

  Application Timestamp:    4f56cf56

  Hang Signature:    0304

  Hang Type:    2048

  OS Version:    6.1.7600.

  Locale ID:    3081

  Additional Hang Signature 1:    0304f863947cd6870a95bfe371e041c3

  Additional Hang Signature 2:    76a9

  Additional Hang Signature 3:    76a9ad90087b2dca58f97032b688009f

  Additional Hang Signature 4:    0304

  Additional Hang Signature 5:    0304f863947cd6870a95bfe371e041c3

  Additional Hang Signature 6:    76a9

  Additional Hang Signature 7:    76a9ad90087b2dca58f97032b688009f

iPad, iOS 5.0.1