contacts stuck in groups
I cannot get to my contacts. The contacts screen on my i-phone is stuck on a blank 'groups' page. The only key available to push is the circular refresh arrow.
Any suggestions?
iPhone 3GS
I cannot get to my contacts. The contacts screen on my i-phone is stuck on a blank 'groups' page. The only key available to push is the circular refresh arrow.
Any suggestions?
iPhone 3GS
When you double-tap the home button you will see a list of recently used apps appear at the bottom of the phone. Swipe this list with your finger until you see the icon for Contacts (see photo below). Tap this icon and hold it until it wiggles, then tap the red minus sign that appears on the corner, finish by tapping the home button once. After doing this, reset your phone as before.
Reset your phone: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), then release. You won't lose any data doing this.
Thanks for your willingness to help. However, it didn't seem to work.
Try stopping the Contacts app, then reset your phone again: double-tap the home button, locate the Contacts app (swiping if necessary), tap and hold the icon until it wiggles, tap the minus sign to close it). Now reset your phone.
Thanks for your quick response to help!
I was able to complete all those steps. But, to be sure; when I reset the phone and the red power off pops up, I just wait until that page returns to normal on my phone, yes?
If that's the case, I completed all the steps, and upon returning to the phone icon and into contacts, it's still blank.
Hmmmmm...
Correct. Ignore the off slider that appears first and wait for the Apple logo, then release.
I worked! Thank you. I was not waiting for the Apple logo.
God Bless!
You're welcome. Glad I could help.
Though you have your solution, I offer this alternative for those searching this same issue - including my future self as I seem prone to doing this then forgetting how I fixed it đ:
When stuck in Groups, go back to the Home screen then right-swipe to open Search. (Do not use Search within Contact Groups.) Type in a known, existing contact and select it when it is displayed. It will take you to the Contact Info for that contact. In the upper left-hand corner you'll see All Contacts. Select that and it will take you back to your contacts.
Thanks very much. I could never get the power off/reset approach to work - but this did.
i spoke too soon. This does help,mI can find my contacts again, but they are showing up in the "contacts" tab of the Phone application. When I try to launch the actual standalone "Contacts" app, same problem, can't get past the Groups Page.
go to i cloud in your phone and off the contacts green to left dragging
now it will show
settings
icloud
contacts
off
done
go to i cloud in your phone and off the contacts green to left dragging
now it will contacts
show
contacts stuck in groups