HT201257: Using Apple Hardware Test

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Meggeler

Q: I cannot locate my DVD,  Can I buy one based on my type/year?

I have 3 different Apple computers, I can only locate a Mac Mini package because the disks came ina gray package . Where might I find an Apple Hardware Test?  Lost my Bluetooth and need help.  Sorry about the poor  product list, tried to correct it

2.66G 24" iMac; 1.8G MacMini; Apple TV; iPod 3.1 Touch G1 & G2; Airport Express, Mac OS X (10.5.5), Vista & eeePC laptops

Posted on Mar 23, 2012 6:32 PM

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Q: I cannot locate my DVD,  Can I buy one based on my type/year?

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  • by Carolyn Samit,Solvedanswer

    Carolyn Samit Carolyn Samit Mar 23, 2012 7:40 PM in response to Meggeler
    Level 10 (122,086 points)
    Apple Music
    Mar 23, 2012 7:40 PM in response to Meggeler

    Hi...

     

    Read here >  Using Apple Hardware Test

     

    For the Apple Hardware Test only use the same install disc(s) that came with the Mac.

     

    Replacement disc(s) from Apple:   You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.

     

    Can you see Bluetooth in System Preferences?

  • by Meggeler,

    Meggeler Meggeler Mar 24, 2012 8:21 AM in response to Carolyn Samit
    Level 1 (0 points)
    Mar 24, 2012 8:21 AM in response to Carolyn Samit

    Thanks, I'll call them.

     

    No the Bluetooth is missing from System Preferences. And the icon on the menu bar has the "squiggly" line thru it.

     

    I appreciate the help.