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iTunes Artwork Screensaver Black or Blank

Hi,


When selecting the iTunes Artwork screensaver and running "Test", the screen is Black or Blank (no Artwork). I left it running for over and hour and the artwork never appeared. I have tons of artwork in my iTunes library and checked it after launching iTunes. The preview window for the screensaver is also blank and does *not* say "Your iTunes library does not contain any songs with artwork". As such, I'm suspecting some bug involved here.


Does anyone have a fix? I have tried the following suggested solutions:


- Consolidating / Rebuilding Library from iTunes. Then trying the screensaver


- Launching iTunes while holding "Option" key. Selecting the correct ~/Music/iTunes library again, then trying the screensaver


- Deleting the ~/iTunes/Album Artwork folder. Launching iTunes again. Downloading some album art. Trying the screensaver.


Insight into a solution that worked for you is appreciated.


Thanks


Mac OS X 10.7.3

iTunes 10.6 (40)

Large Library

imac 24", Mac OS X (10.4.11)

Posted on Mar 24, 2012 10:56 PM

Reply
55 replies

Oct 11, 2012 4:06 AM in response to jebworks

This doesn't seem to be working for me. How do I find the voice memos? I used a smart folder, couldn't find any. Found one 8hz file, deleted it, closed iTunes, used the Alt-Key to open iTunes. Screen saver worked. Rebooted Mac. Now it doesn't work any more.


How do I find voicememos in iTunes? There is no Voice Memos folder in my iTunes Music folder in Finder.

Oct 11, 2012 5:03 AM in response to gamcall

>Just create a Smart Playlist in iTunes with the Match Rule of Media Kind is Voice Memo.


I did that. There's nothing there. Just got done repairing disc permissions after booting from Restore partition. Same thing. The only new thing in my library are two TV shows I downloaded yesterday. I copied them to my MacBook Air as a test. It did not mess up the Air. The screen saver works fine on the Air.


I spent something like 10-20 hours rebuiding both these machines' iTunes libraries from the Cloud two months ago to fix this problem. Now it's back, on my MacBook Pro. Driving me nuts.

Oct 11, 2012 12:40 PM in response to santranyc

Have you verified the XML/UTF-8 aspects of your iTunes library file? Export it via File>Library>Export Library & then use a (free) programmer's editor like TextWrangler or Komodo Edit to highlight syntax or illegal character errors. Then, if there are not too many, you can fix the meta-data of the items within iTunes which correspond with the errors. If there are a lot of errors, then you're best off fixing the errors in the exported file & then replacing your library file by importing the corrected XML via the somewhat mis-named File>Library>Import Playlist...


Have a look at the earlier posts in this thread for a more expanded description of this procedure.


I hope Apple give some attention to this most ungraceful bug which is causing a lot of people frustration and wasted time. It cost me (as it turns out) unneccessary loss of playlist data.

Oct 14, 2012 6:07 AM in response to atod

I had to restore my iPhone last week, to unblock it. As suggested above I looked for voice memos, found four, deleted them and Voila!, the ScreenSaver works again. I think all voice memos start with the persons name and apostrophe, and will be a common issue when the iPhone is restored. For some reason the voice memos are not transferred to iTunes during a regular sync, but are transferred when restoring. I am sending an email on this to Apple Support, who tried to help me via my AppleCare, but could not be of any assistance after an hour of help.


Thanks to this support thread I solved the problem in a few minutes.


Regards,


Jim

Oct 14, 2012 9:30 AM in response to gamcall

gamcall wrote:


Have you verified the XML/UTF-8 aspects of your iTunes library file? Export it via File>Library>Export Library & then use a (free) programmer's editor like TextWrangler or Komodo Edit to highlight syntax or illegal character errors. Then, if there are not too many, you can fix the meta-data of the items within iTunes which correspond with the errors. If there are a lot of errors, then you're best off fixing the errors in the exported file & then replacing your library file by importing the corrected XML via the somewhat mis-named File>Library>Import Playlist...


Have a look at the earlier posts in this thread for a more expanded description of this procedure.


I downloaded TextWrangler. I opened the exported iTunes library file with the UTF-8 option. I can't find a way to open it or check its XML aspects.


Once I open the file, the "Check Syntax" option under the #! dropmenu menu is greyed out.


The TextWrangler Help has absolutely no mention of the the Check Syntax command.


How do I check the syntax of the file using this program? None of the earlier postings in this thread talk about how to use TextWrangler to do the procedure.


It looks like a reasonable program, but the feature I need the most is greyed out, and I have no idea why.

iTunes Artwork Screensaver Black or Blank

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