Hi,my apple tv show me only computers and settings only after update the new software

I am also having this problem. I've reset appleTV a couple of times and restarted my router. Also, after a reset a lag develops from the time I enter a command with the remote and the response by the appleTV. The lag becomes longer and longer until it reaches about 30 seconds.

If you go to network test under Settigns > General does it say the network connection is working?

It did. I just booted it up now to retest it, and the full menu came up. Problem solved (for now 🙂)

Try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router.

Problem of people keep loosing the icons seem to be big issue and common for those who had been upgrade to new version. apple should take this problem seriously. or else we will be very dissappointing in your brand.

Doing a restore was the only thing that would fix mine. Btw, I had two of my appletv's do the same thing on the same day. So I don't believe this is a network issue. It's a problem with the appletv software. If it was a network issue then the restore would not have fixed the problem.

dave

hi, i had that issue on my apple tv2, i fixed changing the location of itunes store to United States. hope it works for you too.

If i have iTunes open and running with home sharing on, my Apple TV2 runs perfect. If i start Apple TV2 without iTunes running on my homeshare network, I get the Computers and Settings icons only even after a hard reset. Any ideas?

What is your iTunes store location set to? Go to Settings>iTunes store.

Also who is your ISP, and what kind of modem and router you are using and your Network topology

Mine just did this to me as well. I have the Apple tv2, I was able to just re start my apple tv and it fixed the issue. But thanks to everyone here!!

I had the same problem i had to restore my apple tv (bit annoying) but then seemed to be fine