3 Replies Latest reply: Mar 25, 2012 11:47 AM by tal1971
tal1971 Level 2 Level 2 (245 points)

I was wondering if someone could help me with this question?


I recieved the iPad 3. This had a screen issue so I contacted Apple, and chose the Express Product Replacment. The advisor told me it carries a £29 fee but if I decided to take out the Apple Care package, then it would be free. I decided to pay the £69 for the Apple Care Plan.


Now on the Apple Care Protection Plan Certificate email that I received it shows the serial number for the faulty iPad that I returned. I was wondering, will I need to contact Apple to get the serial number altered to the serial number for the replacement iPad?



Thanks in advance.

Windows Vista, iPad (3rd Gen) 32GB iPhone 4S 32GB