2 Replies Latest reply: Apr 25, 2012 11:31 PM by MadMacs0 Branched from an earlier discussion.
design4seven Level 1 Level 1 (0 points)

I went through the prescribed steps with the outputs listed below (When pasting the outputs into this discussion window, they default to an outline format).  What do all these results show?

 

 

 

Step 1 Results:

 

  1. com.symantec.kext.internetSecurity (1.3.2f5)
  2. com.symantec.kext.ips (3.2f8)
  3. com.symantec.kext.pf (4.1.1f13)
  4. com.Cycling74.driver.Soundflower (1.5.2)
  5. com.symantec.kext.filesecurity (1.3.3f65)
  6. com.symantec.kext.fw (1.0.3f5)

 

Step 2 Results:

 

  • org.samba.smbd
  • org.samba.nmbd
  1. com.wdc.drivemanagerservice
  2. com.symantec.symSchedDaemon.plist
  3. com.symantec.symdaemon
  4. com.symantec.sharedsettings
  5. com.symantec.Sched501-1.plist
  6. com.symantec.MissedTasks.plist
  7. com.symantec.deepsight-extractor
  8. com.cloudpath.maccmd
  9. com.cisco.anyconnect.vpnagentd
  10. com.adobe.SwitchBoard

 

 

Step 3 Results:

 

  1. com.symantec.uiagent.application
  2. com.rosettastone.rosettastonedaemon
  3. com.cisco.anyconnect.gui
  4. com.carbonite.carbonitestatus
  5. com.carbonite.carbonitealerts
  6. com.adobe.CS5ServiceManager
  7. com.whitesmoke.uploader
  8. com.google.keystone.user.agent
  9. com.facebook.videochat.[usernamehidden].updater
  10. com.akamai.single-user-client
  11. com.akamai.client.plist
  12. com.adobe.ARM.[licensenumberhidden]
  13. com.adobe.ARM.[licensenumberhidden]
  14. com.adobe.AAM.Scheduler-1.0

 

 

 

Step 4 Results:

 

/Library/Components:

 

/Library/Extensions:

 

/Library/Frameworks:

  1. Adlm.framework

Adobe AIR.framework

  1. EWSMac.framework
  2. NyxAudioAnalysis.framework
  3. PluginManager.framework
  4. TSLicense.framework

 

/Library/Input Methods:

 

/Library/Internet Plug-Ins:

  1. AdobePDFViewer.plugin

Flash Player.plugin

Flip4Mac WMV Plugin.plugin

Flip4Mac WMV Plugin.webplugin

Google Earth Web Plug-in.plugin

  1. JavaAppletPlugin.plugin

NP-PPC-Dir-Shockwave

  • OfficeLiveBrowserPlugin.plugin

Quartz Composer.webplugin

QuickTime Plugin.plugin

  1. Silverlight.plugin
  2. flashplayer.xpt
  3. iPhotoPhotocast.plugin
  4. nsIQTScriptablePlugin.xpt

 

/Library/Keyboard Layouts:

 

/Library/LaunchAgents:

  1. com.adobe.AAM.Updater-1.0.plist
  2. com.adobe.CS5ServiceManager.plist
  3. com.carbonite.launchd.carbonitealerts.plist
  4. com.carbonite.launchd.carbonitestatus.plist
  5. com.cisco.anyconnect.gui.plist
  6. com.rosettastone.rosettastonedaemon.plist
  7. com.symantec.uiagent.application.plist

 

/Library/LaunchDaemons:

  1. com.adobe.SwitchBoard.plist
  2. com.apple.third_party_32b_kext_logger.plist
  3. com.cisco.anyconnect.vpnagentd.plist
  4. com.cloudpath.maccmd.plist
  5. com.symantec.MissedTasks.plist
  6. com.symantec.Sched501-1.plist
  7. com.symantec.deepsight-extractor.plist
  8. com.symantec.sharedsettings.plist
  9. com.symantec.symSchedDaemon.plist
  10. com.symantec.symdaemon.plist
  11. com.wdc.drivemanagerservice.plist

 

/Library/PreferencePanes:

Flash Player.prefPane

Flip4Mac WMV.prefPane

  1. Growl.prefPane
  2. SymantecQuickMenu.prefPane

 

/Library/PrivateFrameworks:

  1. SymAppKitAdditions.framework
  2. SymBase.framework
  3. SymConfidential.framework
  4. SymDaemon.framework
  5. SymFirewall.framework
  6. SymIPS.framework
  7. SymIR.framework
  8. SymInternetSecurity.framework
  9. SymPersonalFirewall.framework
  10. SymScheduler.framework
  11. SymSharedSettings.framework
  12. SymSubmission.framework
  13. SymUIAgent.framework
  14. SymUIAgentUI.framework
  15. SymWebKitUtils.framework

 

/Library/PrivilegedHelperTools:

  1. com.cloudpath.maccmd

 

/Library/QuickLook:

  1. GBQLGenerator.qlgenerator
  2. Rhinoceros.qlgenerator
  3. Toucan.qlgenerator
  4. iWork.qlgenerator

 

/Library/QuickTime:

  1. AppleIntermediateCodec.component

AppleMPEG2Codec.component

Flip4Mac WMV Advanced.component

Flip4Mac WMV Export.component

Flip4Mac WMV Import.component

 

/Library/ScriptingAdditions:

Adobe Unit Types.osax

  1. SymWebKitUtilsSL.osax

 

/Library/Spotlight:

  1. AppleWorks.mdimporter
  2. GBSpotlightImporter.mdimporter

Microsoft Office.mdimporter

  1. iWork.mdimporter

 

/Library/StartupItems:

 

/etc/mach_init.d:

  1. dashboardadvisoryd.plist

 

/etc/mach_init_per_login_session.d:

 

/etc/mach_init_per_user.d:

  1. com.adobe.SwitchBoard.monitor.plist

 

Library/Address Book Plug-Ins:

  1. SkypeABDialer.bundle
  2. SkypeABSMS.bundle

 

Library/Fonts:

 

Library/Input Methods:

.localized

 

Library/Internet Plug-Ins:

BrowserPlus_2.9.8.plugin

  1. FacebookVideoCalling.bundle

fbplugin_1_0_1.plugin

fbplugin_1_0_3.plugin

 

Library/Keyboard Layouts:

 

Library/LaunchAgents:

  1. com.adobe.AAM.Updater-1.0.plist
  2. com.adobe.ARM.[licensenumberhidden].plist
  3. com.adobe.ARM.[licensenumberhidden].plist
  4. com.akamai.client.plist
  5. com.akamai.single-user-client.plist
  6. com.apple.FolderActions.enabled.plist
  7. com.apple.FolderActions.folders.plist
  8. com.facebook.videochat.[usernamehidden].plist
  9. com.google.keystone.agent.plist
  10. com.whitesmoke.uploader.plist

 

Library/PreferencePanes:

  1. AkamaiNetSession.prefPane
  2. BrowserPlusPrefs.prefPane

 

 

Step 5 Results:

 

 

iTunesHelper, Dropbox, WDDriveManagerStatusMenu, SymSecondaryLaunch

 

<Edited by Host>

  • Allan Jones Level 7 Level 7 (32,850 points)

    I asked the Hosts to give you your own thread because your posted report shows your issues were not "the exact same" as the OP in the other thread.

     

    First, get Symantec off your computer. It has likely crippled or disabled more Macs than it's saved. It is not easy to get rid of this drek. See this article for starters:

     

    http://www.macworld.com/article/1150466/uninstall_norton.html

     

    It's hard to diagnose anything with that interference.

     

    For now, turn off the Western Digital drive manager stuff. I found it eats a lot of resources. You're better off using Time Machine. On one or our computers , the mere presence of WD backup software--even when not launched--increase the processor temps by 10-15F due to its background processes. There is an uninstaller in the WD folder.

     

    Turn off any Safari extensions and try running that way. Unsupported third-party extensions are a big cause of Safari instability, and some can cause unwanted pop-ups and other messages.

  • MadMacs0 Level 5 Level 5 (4,590 points)

    design4seven wrote:

     

    Step 3 Results:

     

    g. com.whitesmoke.uploader

     

    Step 4 Results:

     

    Library/LaunchAgents:

     

    j. com.whitesmoke.uploader.plist

    This has been identified as malware associated with a fake Codec-M installation, so you might want to see if you can find out where it came from and what process it controls.

     

    Highlight the file and use Quicklook to examine it or use TextEdit and post the results if you have trouble identifying it.