Currently Being ModeratedMar 26, 2012 10:04 PM (in response to Vlad788)
They will most likely just replace your refurbished touch with another refurbished one if they believe that it was not your fault the screen is cracked. My word of advice is that if you're going to buy refurbished devices next time, don't spend so much on accessories. It's never worth spending more money than what you paid for the device. If I were you I'd just buy a brand new iPod touch and get AppleCare for it. That way you know it is brand new and you're covered for the next two years.
Currently Being ModeratedMar 26, 2012 10:28 PM (in response to kevinfromsk)
I hope so, but this really stinks because now I have to spend more money on another invisible shield. How much do you think I would have to pay to get a brand NEW iPod Touch 4G?
Currently Being ModeratedMar 26, 2012 10:34 PM (in response to Vlad788)
You would most probably have to pay full price for a brand new one but you never know. I've heard many stories about people walking into Apple stores with broken iPhone screens and walking out with a brand new one. Is the iPod touch the first Apple device you've ever bought?
Currently Being ModeratedMar 26, 2012 10:55 PM (in response to Vlad788)
Absolutely Not, In Fact I've owned 4 different iPod Touches. None of them except for this current one I got 10 days ago had such a short lifespan...
Here is a timeline:
(4 Different Serial Numbers, including the current one with the screen failure..)
December 2008 - iPod Touch 2G 16GB ($299.99 BRAND NEW)
March 2009 - iPod Touch 2G ( FREE Replacement due to Screen Yellowing)
December 2010 - iPod Touch 2G Replacement from March 2009 Sold on eBay
December 2010 - iPod Touch 4G 32GB ($299.99 BRAND NEW)
March 17, 2012 - iPod Touch 4G ($79 Replacement due to Battery Life)
March 27, 2012 - iPod Touch 4G (Replacement due to Screen Failure) (Fifth Overall Device if Replaced..)
So if they replace this one tomorrow, it will be my fifth overall device. So i'm essentially a loyal customer. I hope they do something...
Currently Being ModeratedApr 22, 2012 10:02 PM (in response to Vlad788)
Hi Vlad, I am sorry for your troubles with this amazing device.
I have a weird story too, I have looked and looked in the web and nothing, your is the closer one to what has happend to my ipod touch 4g.
My original ipod touch died in the ocean with my girl friend in my arms. was her who bought for me.
I went to the apple store, paid $149 for a refurbished one the first week od this April, that was fast!
The same day I started to see a dark shadow(not black screen) in the screen, well, I thought was normal since was not new, other things I notify was that the home button wasnt responding as in the old one, but I did let it go. I place the rubber case(simple one, covers back and surround the front screen) that used with the old one, and it did not cover well the upper left corner wich was kind of misterious since is the same device. I kept adjusting the ruber to fix the whole screen and when I also when using the home button the black shadow did get more intense and difusse.
I left USA 4 days after. Two days after that I kept adjusting over and over the rubber to the front screen until I bring our the ipod of the rubber case. oh noooo! I saw the screen was out of its place, eject by something inside.in the back of the screen, say this because when I tried to push it back it couldnt stay there, and since then this pushin from the back is worst and faster until the whole screen has come out from its place, by now the whole screen is in the air, an aluminum layer in the back of the screen has pop at the level of the screen limit, it seems like something where the battery is place is inflated and now the home is not working anymore because of the pressure of the inflation. I use a lot the ipod for my work too(formulas, etc)
I would have to mail the broken ipod touch and theycould think that the damage is provocated by the user, when is not. it probably started to fail a day after I got it, no falls, no bad treat. seems like I am the first with this.
please, would you tell me how it happend to you. because dont want to spend money mailing the ipod from out side of USA for nothing. and if anyone has any idea of my option. thanks and sorry for making it long.