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Q: The new iPad has unstable 3G connection

3G icon is visible and signal is strong but safari tells no connection (other programs don't have connection as well). Switching to airplane mode and back doesnt help and reset (off and on) always helps, but problem appears again after some period. I can't tell exactly how much time should I wait but I noted that it appears after long idle period.

iPad 2 Wi-Fi + 3G, iOS 5.1

Posted on Mar 27, 2012 12:32 AM

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Q: The new iPad has unstable 3G connection

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  • by Jorous,

    Jorous Jorous Apr 8, 2012 11:25 AM in response to v0vets
    Level 1 (0 points)
    Apr 8, 2012 11:25 AM in response to v0vets

    The issue s identified after using wifi the 3G does not connect anymore. The two are linked few tricks I found have worked 1 restart machine . 2 switch the 3 g off before entering wifi area when exiting switch on the 3G and it works fine every time. Apple just fix it it must be easy

  • by Nicolai,

    Nicolai Nicolai Apr 8, 2012 2:48 PM in response to v0vets
    Level 1 (10 points)
    Apr 8, 2012 2:48 PM in response to v0vets

    Same problem here in DK.

    I have a full signal, carrier name, 3G indication on my 3gen iPad but no connection to the internet. Once the iPad has connection to the internet it will loose it again. The only way to reestablish it is to reboot the iPad. Some times that does'nt even work.

     

    Really hope this gets fixed in an os update.

     

    (Actually this is the second time I write this post. Lost connection to the internet the first time and had to go home and connect to my wifi in order to send this.)

  • by etresoft,

    etresoft etresoft Apr 8, 2012 5:05 PM in response to jillfromåkersberga
    Level 7 (29,390 points)
    Apr 8, 2012 5:05 PM in response to jillfromåkersberga

    jillfromåkersberga wrote:

     

    Nothing is new here (not even LTE which first started here in 2009).

    Yes there is - the new iPad

  • by Clodimedius,

    Clodimedius Clodimedius Apr 8, 2012 6:31 PM in response to v0vets
    Level 1 (0 points)
    Apr 8, 2012 6:31 PM in response to v0vets

    Here, in Canada, with Rogers LTE, I experience the same issue.

     

    Seeing all the posts here suggest that is is not the carrier being the issue.

     

    Working at home with the Wifi, I switch it off before leaving, and the LTE network is still active.

     

    Randomly, I get connected to either the 3G or to the LTE servers, and the switching is not totally transparent. The ultimate cure is to reboot, which is just a work around that we should not have to use, hopefully.

     

    Unfortunately, the implementation of switching between Wifi and G3/LTE network might poorly implemented into the new iPad, is is the first Apple LTE device, isn't?

     

    Either it is a hardware problem or a lack of seamless Ip adress switching into IOS, the operating system. Let's hope that is the latter and that can be corrected with an IOS patch/upgrade. If it is a poorly conceived hardware, with so much components packed behind that marvelous Retina display, we are in trouble, my friends...

     

    We  will have to watch closely this  thread to see if Apple will come out with a rabbit from their hat. I gave my ipad,2 to my sister as an Easter surprise, but will I regret my dearly beloved iPad 2? I placed a link on my desktop to come back to watch and monitor.

     

    Let's admit that these issues ust be scrutinized closely... And the different situations where it happens fully inventoried. Good luck to us, all!

  • by v0vets,

    v0vets v0vets Apr 9, 2012 1:07 AM in response to Krylov Viktor
    Level 1 (14 points)
    iPhone
    Apr 9, 2012 1:07 AM in response to Krylov Viktor

    I've tried SIM-lock/unlock trick - NO it doesn't work in my case

  • by durkadurka,

    durkadurka durkadurka Apr 9, 2012 1:13 AM in response to v0vets
    Level 1 (0 points)
    Apr 9, 2012 1:13 AM in response to v0vets

    Another affected user within the UK on Orange and I now have to disable data when at home so when I go out I can then enable data and carry on using my iPad.

     

    If I have both on at the same time then if I turn wifi off there is zero chance that data will work without resetting the network settings or a hard reboot.

     

    Hopefully this will be easily fixed in the next iOS update.

  • by jmgg0025,

    jmgg0025 jmgg0025 Apr 9, 2012 1:54 AM in response to durkadurka
    Level 1 (0 points)
    Apr 9, 2012 1:54 AM in response to durkadurka

    I think there are many more people affected by the issue but don´t know because ipad off at night or when they stop using it.

  • by cjtr66,

    cjtr66 cjtr66 Apr 9, 2012 9:05 AM in response to v0vets
    Level 1 (0 points)
    Apr 9, 2012 9:05 AM in response to v0vets

    Same stress here in Portugal!! When traveling and using the new iPad, I lose access to the Internet (via Safari or apps), 3G singal appears but no effective connection! Solution turn off and them on!!!

  • by tomoham,

    tomoham tomoham Apr 9, 2012 9:12 AM in response to v0vets
    Level 1 (0 points)
    Apr 9, 2012 9:12 AM in response to v0vets

    Same problem here in Dubai, UAE.  Need a fix soon.  It is annoying to keep turning off and turning on the device.

  • by ANTONeo,

    ANTONeo ANTONeo Apr 9, 2012 9:33 AM in response to v0vets
    Level 1 (0 points)
    Apr 9, 2012 9:33 AM in response to v0vets

    iPad 16gb 3rd generation. Same problem in France. Carrier SFR. Only reboot works.

  • by Andrew6662,

    Andrew6662 Andrew6662 Apr 9, 2012 4:52 PM in response to v0vets
    Level 1 (0 points)
    Apr 9, 2012 4:52 PM in response to v0vets

    Same issue faced by my new iPad in Singapore which was purchased in the US. Does this mean I need to send back to us for replacement if it's a hardware issue?

  • by Debator,

    Debator Debator Apr 10, 2012 1:10 AM in response to v0vets
    Level 1 (0 points)
    Apr 10, 2012 1:10 AM in response to v0vets

    No one reports anything but problems with this, hence we can assume the problem is a general one. Total catastrophy. On my iPad2 I usually switch of WiFi before turning on 3G and vice versa. That seems to do the trick for many, so I hope that will be the workaround for my new iPad until Apple solves this. Too many c*ck-ups for a 3rd generation model with only minor changes. Yet again customers do the debugging for free.

  • by reeflobang,

    reeflobang reeflobang Apr 10, 2012 1:27 AM in response to Debator
    Level 1 (0 points)
    Apr 10, 2012 1:27 AM in response to Debator

    My mobile operator in Sngapore proposed the following steps and my new iPad is working now.

     

    - clear History and cookies

    - Reset network settings

    - On the operator's end, they also have to reset my connection on the network

     

    All seems to working fine now as I tried computations of on/off Wifi and also mobile broadband. 

     

    Hope this helps.

  • by Andrew6662,

    Andrew6662 Andrew6662 Apr 10, 2012 5:25 AM in response to reeflobang
    Level 1 (0 points)
    Apr 10, 2012 5:25 AM in response to reeflobang

    Hi. Doesn't work for me on Singtel network. Reset network, cleared Wi-Fi setting, even changed sim card eventually at Singtel shop, but still not solving the problem. This could be a hardware issue? My colleague ordered this from US together with me and did not face any problem, but his network is Starhub...

  • by etresoft,

    etresoft etresoft Apr 10, 2012 6:45 AM in response to v0vets
    Level 7 (29,390 points)
    Apr 10, 2012 6:45 AM in response to v0vets

    You know, Apple Support Communities has this handy "me too" feature now. Only 17 people have used it so far. I all you are doing is saying "me too" consider using the tool designed for that.

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