14 Replies Latest reply: Mar 4, 2015 2:48 PM by Ramiz
nickcrowney Level 1 Level 1


I have just tried to backup and update my iphone to iOS 5.1. The backup seems to have worked but when it came to restoring the iphone, I think the hard disk ran out of space and so it failed. I saw this and so I freed up around 3Gb of disk space and I tried it again. It again failed. Again I noticed that there was no space left on the hard disk. I assumed that to continue the restore it probably won't need that much more space (as it had already done most of the work) so I freed up a few more Gb.


Again it failed. When it fails, itunes leaves the partially restored elements on my hard disk meaning that my 'Apple Computer' folder is now 28Gb!! I cannot afford to delete anything else from the hard disk. I am using a PC by the way. I have noticed that in the folder 'Apple Computer\MobileSync\Backup' has 5 folders in it which is the same amount that I tried to restore the iphone (before the last restore attempt there were 4 folders). These folders amount to 20Gb. From this I am assuming that the actual backup that I made is infact in 'Apple Computer\iTunes\Mobile Backups'.


Can I delete the folders in 'MobileSync\Backup'? This would free up 20Gb of disk space giving me enough to properly restore (in theory!).


Thanks for your time!!



iPhone 4, Windows XP
Reply by wjosten on Mar 27, 2012 4:03 AM Helpful

Delete iOS backups this way: iTunes>Preferences>Devices...select the backup/backups...hit delete. Do not mess with your backup folder.

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