Previous 1 2 Next 26 Replies Latest reply: Jun 16, 2015 6:50 AM by JEL888
aps215 Level 1 (0 points)

Hi.  I  purchased a close out 13 inch MacBook Air from Tekserve in NYC for a friend in Europe, and she is reporting serious issues with her keyboard and trackpad (i.e. neither of them works).  She has tried rebooting a number of times. The specs of the machine are as follows.  13.3"/ 1.86 GHz Intel Core 2 Duo/ 2GB/ 128 GB Flash.  I am looking to know if anyone has had this issue and if they know how to solve it.  I am not sure which OS she is using, but the laptop was purchased Feb 2012 so I am imaging LION.  I have not yet UG'ed to Lion so I am not aware of any issues myself.  Thank you so much in advance.  Alex

MacBook Air, keyboard/track pad failure
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