Kernel Panic when watching videos (and other random times)?

The strange thing is I've never used Parallels - I installed it but was never able to get it to install an OS and work. Since it's currently useless I'll try uninstalling it and see if that helps... Thanks 🙂

Update... uninstalled Parallels and restarted the system. Got through one video (approximately 5 minutes) that had crashed the system earlier, and about 1.5 minutes into another before it crashed and had to be shut down by hand. Restarted and it crashed again before it had even generated an error report. I shut down by hand again and restarted, and received this error report. Really frustrating. 😟 Since SyncMate shows up in both I'll try uninstalling that (haven't used it yet anyway).

Interval Since Last Panic Report: 67202 sec

Panics Since Last Report: 4

Anonymous UUID: C2D8CE98-509C-479E-8073-2DB5BA12E661

Tue Mar 27 16:52:25 2012

panic(cpu 1 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f818cc267, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000efa226420, CR3: 0x000000001e7ab017, CR4: 0x00000000000606e0

RAX: 0x0000000000000000, RBX: 0x0000000efa226420, RCX: 0x0000000000000001, RDX: 0x0000000000000010

RSP: 0xffffff80813639a0, RBP: 0xffffff80813639d0, RSI: 0x0000000000000000, RDI: 0xffffff800d326000

R8: 0x0000000000000001, R9: 0x0000000efa226420, R10: 0x800000001e7ab017, R11: 0xffffff7f80ebfb00

R12: 0x0000000067656f70, R13: 0xffffff800d384800, R14: 0xffffff800d326000, R15: 0x0000000000000000

RFL: 0x0000000000010246, RIP: 0xffffff7f818cc267, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x0000000efa226420, Error code: 0x0000000000000002, Faulting CPU: 0x1

Backtrace (CPU 1), Frame : Return Address

0xffffff8081363660 : 0xffffff8000220702

0xffffff80813636e0 : 0xffffff80002c266d

0xffffff8081363880 : 0xffffff80002d7a1d

0xffffff80813638a0 : 0xffffff7f818cc267

0xffffff80813639d0 : 0xffffff7f815ff4da

0xffffff8081363ac0 : 0xffffff7f815e8c5d

0xffffff8081363b10 : 0xffffff7f815aa10a

0xffffff8081363b40 : 0xffffff7f815a331f

0xffffff8081363b70 : 0xffffff80006528bd

0xffffff8081363be0 : 0xffffff8000652c5c

0xffffff8081363c40 : 0xffffff800065341b

0xffffff8081363d80 : 0xffffff80002a3b78

0xffffff8081363e80 : 0xffffff8000223006

0xffffff8081363eb0 : 0xffffff8000214829

0xffffff8081363f10 : 0xffffff800021bb58

0xffffff8081363f70 : 0xffffff80002aeb80

0xffffff8081363fb0 : 0xffffff80002d8383

Kernel Extensions in backtrace:

com.apple.ATIRadeonX3000(7.1.8)[F4FEA23A-BEEF-313E-B4B8-0E2FB91BC0B9]@0xffffff7 f8158a000->0xffffff7f81820fff

dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80863000

dependency: com.apple.iokit.IONDRVSupport(2.3.2)[4B3F84DC-18B3-3897-BC56-4E3940878047]@0xff ffff7f80c8f000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[FE536983-1897-3D6B-965E-24B5A67080DA]@0 xffffff7f80c57000

com.apple.kext.ATIFramebuffer(7.1.8)[3FEA7F49-3538-32EA-8319-B665CD87A8DC]@0xff ffff7f818c4000->0xffffff7f818d5fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[A87503EC-9C34-3613-9A86-7296B23BC344]@0xfffff f7f80bdf000

dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80863000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[FE536983-1897-3D6B-965E-24B5A67080DA]@0 xffffff7f80c57000

dependency: com.apple.kext.ATISupport(7.1.8)[89B3F21E-C41D-34FD-B7F7-5F98DE677E1E]@0xffffff 7f81400000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

11D50

Kernel version:

Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64

Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6

System model name: iMac12,2 (Mac-942B59F58194171B)

System uptime in nanoseconds: 64326055349

last loaded kext at 28517194106: com.apple.driver.AppleBluetoothHIDKeyboard 152.3 (addr 0xffffff7f81c8e000, size 12288)

loaded kexts:

com.eltima.SyncMate.kext 0.2.5b15

com.apple.driver.AppleHWSensor 1.9.4d0

com.apple.driver.AppleBluetoothMultitouch 66.6

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMCCSControl 1.0.26

com.apple.driver.AppleHDA 2.1.7f9

com.apple.driver.AppleMikeyDriver 2.1.7f9

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AGPM 100.12.42

com.apple.kext.ATIFramebuffer 7.1.8

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.2

com.apple.driver.AirPort.Atheros9388 426.35.3

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4

com.apple.driver.AppleLPC 1.5.3

com.apple.driver.AppleMuxControl 3.0.16

com.apple.driver.AppleBacklight 170.1.9

com.apple.ATIRadeonX3000 7.1.8

com.apple.driver.AppleIntelHD3000Graphics 7.1.8

com.apple.driver.AppleIRController 312

com.apple.iokit.SCSITaskUserClient 3.0.3

com.apple.driver.AppleUSBCardReader 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.iokit.IOAHCIBlockStorage 2.0.1

com.apple.driver.AppleUSBHub 4.5.0

com.apple.driver.AppleFWOHCI 4.8.9

com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2

com.apple.driver.AppleEFINVRAM 1.5.0

com.apple.driver.AppleAHCIPort 2.2.0

com.apple.driver.AppleUSBEHCI 4.5.8

com.apple.driver.AppleUSBUHCI 4.4.5

com.apple.driver.AppleACPIButtons 1.4

com.apple.driver.AppleRTC 1.4

com.apple.driver.AppleHPET 1.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.4

com.apple.driver.AppleAPIC 1.5

com.apple.driver.AppleIntelCPUPowerManagementClient 167.3.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.1

com.apple.driver.AppleIntelCPUPowerManagement 167.3.0

com.apple.driver.AppleBluetoothHIDKeyboard 152.3

com.apple.driver.AppleHIDKeyboard 152.3

com.apple.driver.AppleMultitouchDriver 220.62.1

com.apple.driver.IOBluetoothHIDDriver 4.0.3f12

com.apple.kext.triggers 1.0

com.apple.driver.AppleAVBAudio 1.0.0d11

com.apple.driver.AppleHDAHardwareConfigDriver 2.1.7f9

com.apple.driver.DspFuncLib 2.1.7f9

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOFireWireIP 2.2.4

com.apple.iokit.IOSurface 80.0

com.apple.iokit.IOBluetoothSerialManager 4.0.3f12

com.apple.iokit.IOAVBFamily 1.0.0d22

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.driver.AppleHDAController 2.1.7f9

com.apple.iokit.IOHDAFamily 2.1.7f9

com.apple.iokit.IOAudioFamily 1.8.6fc6

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.ApplePolicyControl 3.0.16

com.apple.iokit.IO80211Family 320.1

com.apple.driver.AppleSMC 3.1.1d8

com.apple.driver.IOPlatformPluginFamily 4.7.5d4

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleGraphicsControl 3.0.16

com.apple.driver.AppleBacklightExpert 1.0.3

com.apple.driver.AppleThunderboltEDMSink 1.1.3

com.apple.driver.AppleThunderboltEDMSource 1.1.3

com.apple.kext.ATI6000Controller 7.1.8

com.apple.kext.ATISupport 7.1.8

com.apple.iokit.IONDRVSupport 2.3.2

com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8

com.apple.iokit.IOGraphicsFamily 2.3.2

com.apple.driver.AppleFileSystemDriver 13

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.3f12

com.apple.driver.AppleUSBBluetoothHCIController 4.0.3f12

com.apple.iokit.IOBluetoothFamily 4.0.3f12

com.apple.driver.AppleThunderboltDPOutAdapter 1.5.9

com.apple.driver.AppleThunderboltDPInAdapter 1.5.9

com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.3

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.7

com.apple.iokit.IOCDStorageFamily 1.7

com.apple.iokit.IOUSBHIDDriver 4.4.5

com.apple.iokit.IOAHCISerialATAPI 2.0.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.3

com.apple.iokit.IOUSBMassStorageClass 3.0.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.3

com.apple.driver.AppleUSBMergeNub 4.5.3

com.apple.driver.AppleUSBComposite 4.5.8

com.apple.driver.XsanFilter 403

com.apple.driver.AppleThunderboltNHI 1.3.2

com.apple.iokit.IOThunderboltFamily 1.7.4

com.apple.iokit.IOUSBUserClient 4.5.8

com.apple.iokit.IOFireWireFamily 4.4.5

com.apple.iokit.IOEthernetAVBController 1.0.0d5

com.apple.iokit.IONetworkingFamily 2.0

com.apple.iokit.IOAHCIFamily 2.0.7

com.apple.iokit.IOUSBFamily 4.5.8

com.apple.driver.AppleEFIRuntime 1.5.0

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 331.3

com.apple.iokit.IOStorageFamily 1.7

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.4

com.apple.iokit.IOPCIFamily 2.6.8

com.apple.iokit.IOACPIFamily 1.4

Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f2

Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.35.3

Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

Message was edited by: jenstanl

Just watched a ton of videos and no panics - hoping it's fixed! 🙂 Thanks baltwo!

Thanks - have only had one panic in the past 24 hours (just a bit ago). The screensaver was on with a chat program in the background, computer was idle about 45 minutes. Can't find any odd programs glancing through the report - thoughts on the cause of the crash?

Interval Since Last Panic Report: 88047 sec

Panics Since Last Report: 5

Anonymous UUID: C2D8CE98-509C-479E-8073-2DB5BA12E661

Wed Mar 28 20:54:57 2012

panic(cpu 0 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f81c37376, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffffffff800d32, CR3: 0x0000000055175032, CR4: 0x00000000000606e0

RAX: 0x0000000000000000, RBX: 0xffffff800c330200, RCX: 0x0000000000000003, RDX: 0x0000000000000001

RSP: 0xffffff800010bda8, RBP: 0xffffff800010bdb0, RSI: 0x0000000000000003, RDI: 0x0000000000000000

R8: 0xffffff7f81c37376, R9: 0x00000000389d28da, R10: 0x8000000055175032, R11: 0xffffff80002d8200

R12: 0xffffff80008926a0, R13: 0xffffff800023cea0, R14: 0xffffff807a625000, R15: 0xffffff80008ba4c0

RFL: 0x0000000000010082, RIP: 0xffffff7f81c37376, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0xffffffffff800d32, Error code: 0x0000000000000002, Faulting CPU: 0x0

Backtrace (CPU 0), Frame : Return Address

0xffffff800010ba60 : 0xffffff8000220702

0xffffff800010bae0 : 0xffffff80002c266d

0xffffff800010bc80 : 0xffffff80002d7a1d

0xffffff800010bca0 : 0xffffff7f81c37376

0xffffff800010bdb0 : 0xffffff800022d87c

0xffffff800010bdf0 : 0xffffff800022cdba

0xffffff800010be30 : 0xffffff800022ddaf

0xffffff800010be50 : 0xffffff800024022f

0xffffff800010bea0 : 0xffffff800023cf75

0xffffff800010bed0 : 0xffffff800023e75e

0xffffff800010bf20 : 0xffffff80002b20d2

0xffffff800010bf50 : 0xffffff80002c7859

0xffffff800010bf80 : 0xffffff80002c2790

0xffffff800010bfd0 : 0xffffff80002d7bd2

0xffffff8080c5b8e0 : 0xffffff800022d2e5

0xffffff8080c5b920 : 0xffffff800022dfd0

0xffffff8080c5b980 : 0xffffff800022f383

0xffffff8080c5b9e0 : 0xffffff800021e592

0xffffff8080c5ba00 : 0xffffff7f81601491

0xffffff8080c5ba80 : 0xffffff7f8160102b

0xffffff8080c5bad0 : 0xffffff7f815d8c46

0xffffff8080c5bb20 : 0xffffff7f8159a10a

0xffffff8080c5bb50 : 0xffffff7f8158325e

0xffffff8080c5bb70 : 0xffffff80006528f4

0xffffff8080c5bbe0 : 0xffffff8000652c5c

0xffffff8080c5bc40 : 0xffffff800065341b

0xffffff8080c5bd80 : 0xffffff80002a3b78

0xffffff8080c5be80 : 0xffffff8000223006

0xffffff8080c5beb0 : 0xffffff8000214829

0xffffff8080c5bf10 : 0xffffff800021bb58

0xffffff8080c5bf70 : 0xffffff80002aeb80

0xffffff8080c5bfb0 : 0xffffff80002d8383

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelCPUPowerManagement(167.3)[E08EC0D7-C364-3C57-A377-88 7B36241B1C]@0xffffff7f81c36000->0xffffff7f81c5ffff

com.apple.ATIRadeonX3000(7.1.8)[F4FEA23A-BEEF-313E-B4B8-0E2FB91BC0B9]@0xffffff7 f8157a000->0xffffff7f81810fff

dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80863000

dependency: com.apple.iokit.IONDRVSupport(2.3.2)[4B3F84DC-18B3-3897-BC56-4E39408

Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f2

Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.35.3

Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

Update... took it into the apple store shortly after my previous post (it continued to have daily problems). They could not replicate the issue in the store, nor could I replicate it when we set it up at the Genius Bar to test it. It came home doing the same thing, so they suggested to wipe the system completely and reinstall Lion since the partial reinstall had not worked. It seemed fine for about a month, and then began glitching again. I have not received a single notice of a kernel panic, but I don't really know what else to classify it as. I got a video clip of it after it started to glitch when scrolling -- this is about the 10th crash today (finally just gave up and booted up my PC laptop).

http://www.youtube.com/watch?v=gXPHVEu3qoM

Notes from video -

Have taken it to the Apple store for this, they could not replicate the issue. Suggested I wipe the system and start over. I did, and it was fine for about a month, then began again. Can't watch video or it crashes, often crashes even if I don't. This was after a "fresh" restart, started recording after some scrolling induced flickers.

Mouse (49% battery) and keyboard (28% battery). wifi connection through AT&T U-Verse. Cannot test a hard line connection. Crashes using Safari 5.1.7 or Firefox 13.0. Other programs running vary, but no consistency in crashes (most common is Trillian 1.3.37, but crashes even if that isn't open). 27" iMac running Mac OS X 10.7.4, (2.7 GHz Intel Core i5, 4 GB memory, AMD Radeon HD 6770M 512 MB)

If there's any more information I can provide that would be helpful just let me know... I'd really like to be able to use my computer instead of having a giant expensive paperweight. :-\

I didn't think there was a direct hook-up on the router -- found one and tested it, still crashed. Tried wired keyboard and mouse, still crashed.

The geniuses tried both wired and wireless connections without issue. I don't understand why it wouldn't crash in the store but will crash within 2 2-3 minute videos at home? We tested several videos in the store with no issue using wifi. Going to try having AT&T check the internet / routers in case that's the problem, before I haul it back to the Apple store again. Any other suggestions on stuff to try?