lotanvan

Q: I have lost everything on my iPod touch including my contacts from Malaysia and photos of my family.  I cannot restore any of this.  Please help!

All my photos and all my contacts have been lost ever since my daughter reset my iPod and I've lost all my precious photos of my family from Malaysia.  Also my family members far away.  Please, can anyone help!

iPod touch, iOS 5.1

Posted on Mar 27, 2012 8:35 PM

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Q: I have lost everything on my iPod touch including my contacts from Malaysia and photos of my family.  I cannot restore any of ... more

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  • by James5wins,

    James5wins James5wins Mar 27, 2012 8:46 PM in response to lotanvan
    Level 2 (325 points)
    Mar 27, 2012 8:46 PM in response to lotanvan

    Which location did you make your iPod  backup to?

     

    iTunes or iCloud?

     

     

     

    IF

    -----iTunes----

    >plug iPod to pc and have iTunes up

    >Devices

    >right click your device

    >Restore from backup

     

     

    IF

    -----iCloud----

    -go throu the setup of IOS 5 till you get to sign into your Apple Account

    -you should have obtions either from iTunes or iCloud

    >Choose iCloud to restore your backup (you might have a few of your latest backups you have recently)

  • by lotanvan,

    lotanvan lotanvan Mar 27, 2012 9:20 PM in response to James5wins
    Level 1 (0 points)
    Mar 27, 2012 9:20 PM in response to James5wins

    Hi so far it only restored half of my photos that was taken and everything else did not do so.  Is there anyway I could restore especially the contacts

     

    Thx

  • by James5wins,

    James5wins James5wins Mar 27, 2012 9:46 PM in response to lotanvan
    Level 2 (325 points)
    Mar 27, 2012 9:46 PM in response to lotanvan

    Your iCloud also backups your pictures for 30days when the picture was actually been taken, so half the rest of your pictures could be in your iCloud which you can view it on any device sociated with your account.

     

     

    >Picture App

    >Albums

    should show you 2 rows

    >Camera Roll

    >Photo Stream

    plus any other albums you can manually create in this area.

     

     

    Hopefully whatever you took and was connected to wifi before your daughter was using it.

     

     

    You can also have these pictures autodownload to your computer if you had setup Photo Stream on your pc.

     

     

    and this would mostly defently help you to setup your restritions on not touching area's you dont want her to go like erasing your iPod not without a passcode can she really erase it. i set that on my iPod if that had ever happen to me.

     

     

    I'll help you here to set that up to if ya like

  • by lotanvan,

    lotanvan lotanvan Mar 27, 2012 10:10 PM in response to James5wins
    Level 1 (0 points)
    Mar 27, 2012 10:10 PM in response to James5wins

    please do ...think what she did was 'restored to factory setting' because everthing was gone. What she wanted to do is to reconfigure or calibrate because when she plays games the finger placing is off.

     

    thx

  • by James5wins,

    James5wins James5wins Mar 27, 2012 10:27 PM in response to lotanvan
    Level 2 (325 points)
    Mar 27, 2012 10:27 PM in response to lotanvan

    >Settings

    >General

    >Restrictions

    -Make a passcode that you can remember and dont tell anyone other than your husband if ya want just incase you forget.

    From here, everything should be fine after that.

     

     

    if ya wanna test it (this will not erase your ipod, just follow what i do)

     

     

    after putting a Restriction passcode, change the obtions as you plz which is right for her and yourself,

     

    >General

    -Scroll Down

    >Reset

    -and tab on

    >Reset All Settings

    -a pascode will come up to access this feature

    >Cancel

    -and tab on

    >Erase All Content and settings

    -a passcode will come up to access this feature

    >Cancel

     

     

    now you have successfully tested out the feature out. your daughter had press on "Erased All Content and Settings" which it dumped evrything and ordered to go to defaults the way it came up.

     

     

    And no problem Glad this helps you.

  • by James5wins,

    James5wins James5wins Mar 27, 2012 10:51 PM in response to lotanvan
    Level 2 (325 points)
    Mar 27, 2012 10:51 PM in response to lotanvan

    n iforgot about the finger out of place, what app is she trying to play? bc i think its the app thats havn a problem. There is no calibration on any iDevices from Apple.

  • by lotanvan,

    lotanvan lotanvan Mar 27, 2012 11:18 PM in response to James5wins
    Level 1 (0 points)
    Mar 27, 2012 11:18 PM in response to James5wins

    Sorry I don't know ,as she is always complaining about the ipod is somewhat off, she cannot shoot right or even with solitaire when u touch the screen it does not move the card. So she thought it's something about calibration and resetting would get it right. Anyways...I am glad I am able to get some of my stuff back.  Thank you very much.

  • by James5wins,

    James5wins James5wins Mar 28, 2012 8:05 AM in response to lotanvan
    Level 2 (325 points)
    Mar 28, 2012 8:05 AM in response to lotanvan

    np, the screen probably needs to be clean.

    http://support.apple.com/kb/HT3226

     

    either that, a hard reset to fix the "touching" on screen.

    http://support.apple.com/kb/HT1430