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TY78 Level 1 (0 points)

im trying to sync my phone to my new computer without losing all my contacts.

i dont care about the photos or music, ive got all the music on my computer anyway..... and the photos i can recover from the phone without syncing.... but as soon as i do the sync its going to clear all my contacts and and start fresh, as there is no history of my phone on my new computer.

ive gone from a broken pc ( its dead, so i cant get the old itunes history) , and now i have a MAC, and im worried that when i say YES to the sync its going to wipe the phone clean and sync it with a contact file that is blank.....

so is there a way i can get the contacts off my phone before i do the sync so i don't lose them.... PLEASE HELP ME... THANKS


iPhone 4
  • Ingo2711 Level 7 (22,552 points)

    Syncing to a new iTunes library or computer will erase your phone. Only if you back up manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.

    Do this:

     

    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.

    Transfer your purchases the same way, choosing "transfer purchases" this time.

     

    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.

     

    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.

     

    Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.

    There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

     

     

    About backups and what's saved:iTunes: About iOS backups

    How to back up and restore:http://support.apple.com/kb/HT1414

    How to download apps for free again:http://support.apple.com/kb/HT2519

    Saving other data is also described here. How to back up your data and set up as a new device

  • TY78 Level 1 (0 points)

    THANKS INGO, THAT WAS A QUICK REPLY... IM AT WORK SO I HAVENT BEEN ABLE TO TRY IT YET.... BUT IT SOUNDS LIKE YOU KNOW WHAT YOURE TALKING ABOUT.... ILL TRY IT LATER AND LET YOU KNOW HOW IT GOES.....

     

    THANK AGAIN .

  • Ingo2711 Level 7 (22,552 points)

    You're welcome, good luck

  • Cianyuhhh Level 1 (0 points)

    Hey, i'm facing the same problem. But when i plugged in my iphone to my new PC there no respond at all and there isn't any prompt that ask me if i want to sync, neither can i find my device list on the left hand side! Help please!

  • wendyfromal Level 1 (0 points)

    Hey!  I just wanted to say thanks!  I'm not good with these things and I've been asking my husband to do it for months, since my desktop died.  I wanted him to fix it where i could use itunes on his laptop but didn't want to lose all of my music.  Following your instructions, I was able to do it myself! 

  • Ingo2711 Level 7 (22,552 points)

    You're welcome, Wendy

  • yrsiddhapura Level 1 (0 points)

    Hey guys my brother have gifted me his new iPhone 4S when he was comes india and now the problem is that he have just give me only data cable and iPhone and handsfree and i cant connect this iPhone to my PC with iTunes even it doesnt detect in my pc so what can i do because unfortunatly we are not in any kinda contacts please help me i want to copy some songs and picture in my iPhone As Soon As possible......

  • Ingo2711 Level 7 (22,552 points)

    @yrsiddhapura

    if your device is not recognized in Windows, follow this article:

    iOS: Device not recognized in iTunes for Windows

     

    Please start your own post, this one deals with a different problem.

  • Rubberscoob Level 1 (0 points)

    Ingo2711 wrote:

     

    Syncing to a new iTunes library or computer will erase your phone. Only if you back up manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.

    Do this:

     

    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.

    Transfer your purchases the same way, choosing "transfer purchases" this time.

     

    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.

     

    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.

     

    Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.

    There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

     

     

    About backups and what's saved:iTunes: About iOS backups

    How to back up and restore:http://support.apple.com/kb/HT1414

    How to download apps for free again:http://support.apple.com/kb/HT2519

    Saving other data is also described here. How to back up your data and set up as a new device

    What do you mean when you say dont forget to set up at least one contact and event on your new computer ? How do you do this ? I dont really understand this part.

     

    Many thanks

  • Ingo2711 Level 7 (22,552 points)

    @Rubberscoob:

    If you don't have an event listed in the calendar program on your computer or at least one contact in you Address Book, syncing with your computer will erase your contacts and events, if you have chosen to sync with those programs on your computer in the info pane in iTunes.

  • mau lon Level 1 (0 points)

    If i right click and back up iphone when i sync my phone i will lose my apps how can I transfer all my apps from my iphone to my new computer?

  • p_buhlev Level 1 (0 points)

    If I do the manual back up before the sync, would my texts and WhatsApp messages be saved?

  • yrsiddhapura Level 1 (0 points)

    Hey guys thanking you for supporting me and ya i have also get another and easy solution to connect iPhone 4S to windows 7 64 bit os.

     

    First install 64Bit iTunes in your Computer and then install iTools 2011(Beta) or newer virsion and then simply connect your iphone to your computer

     

    And its work greatly.....

     

    download iTools Beta from here: http://www.softpedia.com/get/IPOD-TOOLS/Multimedia-IPOD-tools/iTools.shtml

     

    or you can also google it.

  • diver0730 Level 1 (0 points)

    Hi Ingo,

     

    Earlier, you mentioned that when you connect your phone for the first time, all media content will be lost. Does that mean when I plug in my phone when I go to back up my phone to the new computer? Or does that mean the first time AFTER I have already backed up my phone? My computer crashed and I was not able to back everything up onto my external HD before it happened, so I'd like to back up my phone to my work computer in the mean time. I just want to make sure I don't lose everything before I've even backed it up to the new work computer.

     

    Thanks,

    Erin

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