I upgraded to 5.1 iOS a couple of days ago. I have the Good for Enterprise app on my phone that allowed me to obtain work emails, calendars, contacts, etc. After the upgrade I had to get a new pin to re-authenticate access to my emails. When processing my authentication I am getting : An internal error occurred Error Code: 0x100001. This is happening during the process of Retrieving settings. - any suggestions?
iPhone 3G, iOS 5.1
Contact the app developer. There may be a compatibility problem with 5.1.
The way to fix this is by connecting the iPhone to Itunes and have the iOS reload. After install Good for Enterprise and try to then re-activate the device.
And how exactly do you do that?
Instructions
1
Connect your iPhone to your computer, using the USB docking cable. Open iTunes if it does not open automatically.
2
Select your iPhone's name under "Devices" on the left side of the iTunes window. The Summary page appears.
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3
Click "Restore" in the center of the main page. Choose to back up your iPhone, then agree to the terms and conditions and confirm that you wish to restore. The restore may take several minutes. Leave your iPhone connected at all times. When the restore is finished, a screen offering setup options appears in the main iTunes window.
4
Choose to set up your iPhone as a new phone, or select a backup from the drop-down menu to use for the setup. Follow the prompts to complete the setup. If you set up your iPhone as a new phone, you will have to name it and adjust your syncing preferences as you did when you first got it. If you set up from a backup, you do not need to make any further adjustments.
5
Leave your iPhone plugged in to your computer until the sync is completed. If you disconnect your iPhone before iTunes tells you it is OK to disconnect, you will damage your phone's OS again and will have to perform another restore.
Read more: How to Reload an OS on an iPhone | eHow.com http://www.ehow.com/how_8574963_reload-os-iphone.html#ixzz20EHGbHJF
Thanks a lot, esteuardo. Not only did that not fix my problem activating Good for Enterprise, but now I need to reinstall all my apps since iTunes backup obviously doesn't include apps. Very helpful.
Good for Enterprise - Good App authentication problem
