PKS2
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Q: Can't enter multiple alerts in iCal

I can no longer program multiple alerts. After entering the first one, no popup appears to enable setting a second. This feature worked a week ago. Any ideas? 

 

 

Re desktop version 5.0.2 (1571)

Mac Pro, Macbook Pro, Mac OS X (10.5.4)

Posted on Mar 28, 2012 11:06 AM

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PKS2

Q: Can't enter multiple alerts in iCal

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  • Helpful answers

  • by MadisonP,

    MadisonP MadisonP Mar 28, 2012 3:48 PM in response to PKS2
    Level 5 (4,765 points)
    Mar 28, 2012 3:48 PM in response to PKS2

    Greetings,

     

    What changed in the last week?  Did you add a new calendar server (iCloud / Google / Yahoo etc.) or make other changes to the computer?

     

     

    Try:

    Go to Apple Menu > System Preferences > Language & Text > Formats > Region. Region should be set to the country of your choice. Do not have it set to "Custom" as this can have unexpected results in the iCal window.

     

    If that doesn't resolve the issue:

     

    1. First make an iCal backup:  Click on each calendar on the left hand side of iCal one at a time highlighting it's name and then going to File Export > Export and saving the resulting calendar file to a logical location for safekeeping.

     

    2. Go to iCal > Quit iCal

     

    3. Remove the following to the trash and restart your computer:

    Home > Library > Caches > com.apple.ical

    Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)

    --- NOTE: To get to "Home > Library" in Lion: Click anywhere on the desktop and then click on the "Go" menu at the top of the computer screen while holding down the "option" key on the keyboard.  You will see "Library" in the menu.

     

    4. Launch iCal and test.

     

     

     

     

    If the issue persists:

    1. Go to iCal > Quit iCal

     

     

    2. Remove the following to the trash and restart your computer:

    Home > Library > Caches > com.apple.ical

    Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)

    Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)

    --- NOTE: Removing these files may remove any shared (CalDAV) calendars you may have access to. You will have to re-add those calendars to iCal > Preferences > Accounts.

     

     

    3. Launch iCal and test.

     

     

    Hope that helps!

  • by Matthew Goeckner,

    Matthew Goeckner Matthew Goeckner Mar 18, 2016 7:50 AM in response to PKS2
    Level 1 (20 points)
    iPhone
    Mar 18, 2016 7:50 AM in response to PKS2

    Note:

     

    MS Exchange may be the issue.  It does not support multiple alerts.  I had the same problem - did all of the things suggested by @MadisonP - and it did not work.  At that point I tried creating a new event NOT linked to Exchange - that allowed multiple alerts.  When I tried to move it to Exchange - the extra alerts were deleted...

     

    Bottomline: If you are working on an Exchange server - that is the problem.