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Connecting a Brother MFC-665CW

I cannot get my iMac to recognize the drivers for my Brother MFC-665CW! I followed the instructions on the Brother website explicitly (CUPS driver) and still cannot get my OS X 7 iMac to recognize the Brother! Any tips?

iMac, Mac OS X (10.6.8), 2.16 GHZ Intel Core 2 Duo

Posted on Mar 28, 2012 8:27 PM

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7 replies

Mar 28, 2012 10:10 PM in response to Marsue

What is OS X 7? Your profile indicates you are using 10.6.8 so I'm going to guess that is what you're running.


First thing is do not use the drivers you got from Brother directly. If the printer is connected via USB turn off the printer and disconnect the USB cable. Then in the Print & Fax system preference highlight the printer on the left pane and click the - symbol at the bottom of the box. Next restart the computer in Safe Mode (hold down the Shift key on startup until you see a progress bar appear) , let it fully boot and then reboot normally. Next connect the USB cable and then turn on the printer. OS X should see the device. If it does not go into Print & Fax preference and click the + symbol and add the printer again using the drivers OS X provides. You can also follow:


http://support.apple.com/kb/HT3669


and


http://support.apple.com/kb/HT4670 (how to add a printer)

Mar 29, 2012 5:31 AM in response to X423424X

I just recently updated to Lion. My profile still says Snow Leopard, I think. I will update it. I am running 10.7.3


The iMac does recognize the printer when I connect it as described by rkaufmann87 above. But after it installs, it says,"software not available at this time. Try adding it later via Software Update."


Brother says that their driver IS compatible with Lion. The only thing that I haven't tried is starting the computer in safe-mode. At this point I will try anything. I will let you know.

Connecting a Brother MFC-665CW

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