13 Replies Latest reply: Aug 3, 2013 7:01 AM by Catatonic
skanner21 Level 1 Level 1 (0 points)

So im tired with this error message .


I tried a soft reset but problem still the same .( btw when i do a soft reset i do not see the apple logo appears like some say... Is it normal ? I just obtain a dark screen and the device shut down thats all..)


So what can i do coz im very angry about this.

  • Julian Wright Level 7 Level 7 (34,860 points)

    What movie?


    One you've purchased from the iTunes Store?


    One you've converted yourself?


    When exactly do you get this error?


    Where do you get this error? On the iPad itself, or in iTunes when syncing?


    BTW, don't get angry - it's only a movie.

  • skanner21 Level 1 Level 1 (0 points)

    Yeah im angry coz i obtain no solution to that problem

    Moreover this apple website is,so low to load, whyyyyyyyyyyyyyyy ????


    And yes its on my ipad, not video i buy, just video youtube i click on google in safari or links i receive on my mail on my mail app....



  • skanner21 Level 1 Level 1 (0 points)

    I push the help or solved button for any good help come on guys

  • Ford Yuki Level 1 Level 1 (55 points)

    Have you tried syncing your device to your itunes account. I would recommend a hard restore, I know it takes a while however it pays dividends, because it sounds like your ipad might have been corupted somewhere, it happens from time to time. My ipad was corrupted out of the box, however once I did a hard restore, it has not had another problem.

  • Julian Wright Level 7 Level 7 (34,860 points)

    Unfortunately, you still have not given enough information for us to really know what's going on.


    Can you give an example link to a movie that doesn't work for you? Then maybe we can tell you why its not working, and what to do about it.

  • Eastern2006 Level 1 Level 1 (0 points)

    I downloaded movie and moved it to Ipad 3 from my mac. prior  to take off i start watching move and stop it when airplane door shuts. I then turn ipad 3 on and low an behold move " can not open". aurgh... great then i sync ipad to mac and still can not start film again. ok I try to move it back to mac and it disappears. Sh*T. ok luck i have one more film loaded... binging prepared is goign to pay off. Not. Get same error withthis film can not load.


    I then pay to use gogo to see if device need access back to itunes central... nope. resync stil no good.

  • skanner21 Level 1 Level 1 (0 points)

    1- ok i will try a hard restore but can you tell me if 1/ i will recover ABSOLUTELY everything from my back up ? Even safari tabs and links etc ?? And 2/ how can i know if i have a good back up coz i dont find it on my PC...


    2- here is an example of link which dont load.  http://www.youtube.com/watch?v=2I62I3r2f-8&feature=relmfu


    3- is it my ipad again or this website is a nightmare to load on ipad ????????????????

  • skanner21 Level 1 Level 1 (0 points)

    *** ????????

    Anyone to help me pleazzzzzzzz

  • skanner21 Level 1 Level 1 (0 points)

    Someone to help me ????

  • Johnathan Burger Level 6 Level 6 (15,695 points)

    You cannot download movies, videos, clips of any sort from anywhere on the Internet using Safari on the iPad.

    Safari will only own download jpegs or PDFs.


    iPads only play a subset of mp4 video, they will not playback WMV's, divx, xvid, mkv's or flash videos.

    Straight from Apple:

    Video formats supported: H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format

  • Ford Yuki Level 1 Level 1 (55 points)

    Do a hard restore, make sure you back up everything to your itunes accout. I am not sure what you may lose in Safari, I think it only keeps bookmarks. However, it looks like your only option. What version of ipad do you have? Some of your problems may be linked to your wifi or wireless also. Did you check that?

  • Johnathan Burger Level 6 Level 6 (15,695 points)

    I can't open the link you posted.

    A google search shows it is music videos?

    Many Music companies will not allow playback of official music videos from YouTube on mobile devices.

    Some kind of idiotic licensing thing.


    Have you looked at vevo app, Vimeo or daily motion?

  • Catatonic Level 2 Level 2 (380 points)

    Here is an explanation for you for the "could not load movie" error, which I have also received on my iPad.


    Realizing the above YouTube links could have been taken down, so it will not apply to those, but if you run across this error on your iDevice, keep the following in mind:


    This is taken from another site, so I will quote:


    "Most of the time its due to the age of the video upload, this one for example was done back in 2009 which was 2 years ago now. YouTube as you know relies heavily on Flash for video playback which is not compatible with the iOS range.


    However to combat this, YouTube did work on converting chunks of videos to H264 playback, but by default the entire backlog of videos did not go through this conversion process...so you will find the odd video out there that does not play.


    I believe though (and please someone correct me here if i am wrong) YouTube by default now encodes uploads in H264 as well as flash and a few other formats for multi-platform enjoyment :-) "