nchaffet

Q: My cursor is going bananas.

It has a mind of it's own, it moves by itself, it clicks by itself, and it doesn't matter if I use the trackpad or a usb mouse. Any thoughts? Thanks.

MacBook Pro, Mac OS X (10.6.8)

Posted on Mar 30, 2012 5:13 PM

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Q: My cursor is going bananas.

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  • by AnaMusic,

    AnaMusic AnaMusic Mar 30, 2012 5:16 PM in response to nchaffet
    Level 9 (57,248 points)
    Mar 30, 2012 5:16 PM in response to nchaffet

    Try a Restart of your computer...

  • by jrusso01,

    jrusso01 jrusso01 Mar 30, 2012 5:22 PM in response to nchaffet
    Level 1 (25 points)
    Mar 30, 2012 5:22 PM in response to nchaffet

    I am a beginner @ Macs, but it sounds like there's a virus on there that lets someone else control your mac. This IS probably nonsense. You can also try to reboot.

  • by nchaffet,

    nchaffet nchaffet Mar 30, 2012 5:18 PM in response to AnaMusic
    Level 1 (0 points)
    Mar 30, 2012 5:18 PM in response to AnaMusic

    I guess I should have elaborated. I updated the software. I restarted the computer (more than once) I called Apple techincal support and they suggested I post the question here.

  • by Csound1,

    Csound1 Csound1 Mar 30, 2012 5:20 PM in response to jrusso01
    Level 9 (51,447 points)
    Desktops
    Mar 30, 2012 5:20 PM in response to jrusso01

    jrusso01 wrote:

     

    I am a beginner @ Macs, but it sounds like there's a virus on there that lets someone else control your mac. This IS probably nonsense.

    There are no viruses for OSX

  • by jrusso01,

    jrusso01 jrusso01 Mar 30, 2012 5:23 PM in response to Csound1
    Level 1 (25 points)
    Mar 30, 2012 5:23 PM in response to Csound1

    Viruses, Trojans same thing.

  • by jrusso01,

    jrusso01 jrusso01 Mar 30, 2012 5:25 PM in response to nchaffet
    Level 1 (25 points)
    Mar 30, 2012 5:25 PM in response to nchaffet

    nchaffet wrote:

     

    I guess I should have elaborated. I updated the software. I restarted the computer (more than once) I called Apple techincal support and they suggested I post the question here.

    Yea... If you post the question here, you can get LOTS of great answers!

  • by Csound1,

    Csound1 Csound1 Mar 30, 2012 5:30 PM in response to jrusso01
    Level 9 (51,447 points)
    Desktops
    Mar 30, 2012 5:30 PM in response to jrusso01

    Please identify one especially this one that "lets someone else control your mac"

  • by nchaffet,

    nchaffet nchaffet Mar 30, 2012 5:36 PM in response to Csound1
    Level 1 (0 points)
    Mar 30, 2012 5:36 PM in response to Csound1

    I really don't think anyone is trying to controll my mac. The cursor does all sorts or random things very quickly.

  • by Csound1,

    Csound1 Csound1 Mar 30, 2012 5:40 PM in response to nchaffet
    Level 9 (51,447 points)
    Desktops
    Mar 30, 2012 5:40 PM in response to nchaffet

    And this happens with a mouse as well as the trackpad?  that is a pita.

     

    Try a Pram Reset

  • by nchaffet,

    nchaffet nchaffet Mar 30, 2012 5:59 PM in response to Csound1
    Level 1 (0 points)
    Mar 30, 2012 5:59 PM in response to Csound1

    Sadly it happens with a mouse and the trackpad. I have my HD split so I also run windows on this computer. The problem does not occur on the windows side.

     

    I reset the Pram, but that did not solve the problem. Thanks for the suggestion though.

     

    Yes.....Pita this is. I'm in the middle of editing something on final cut to.

  • by zhanklaa,Helpful

    zhanklaa zhanklaa Mar 30, 2012 6:11 PM in response to nchaffet
    Level 1 (45 points)
    Mar 30, 2012 6:11 PM in response to nchaffet

    I did find this article, not sure if you have seen it or not. http://support.apple.com/kb/TS1449

     

    Also a good troubleshooting step is to test the mouse/trackpad in a new user since you already know it's not hardware after testing it in your Windows Boot Camp partition, if it doesn't happen in a new user then you might be able to isolate it to a trashable plist from your ~/Library/Preferences folder

  • by Csound1,

    Csound1 Csound1 Mar 30, 2012 6:17 PM in response to nchaffet
    Level 9 (51,447 points)
    Desktops
    Mar 30, 2012 6:17 PM in response to nchaffet

    nchaffet wrote:

     

    Sadly it happens with a mouse and the trackpad. I have my HD split so I also run windows on this computer. The problem does not occur on the windows side.

     

    I reset the Pram, but that did not solve the problem. Thanks for the suggestion though.

     

    Yes.....Pita this is. I'm in the middle of editing something on final cut to.

    Not sure that this will help but, try turning tap to click off temporarily

  • by nchaffet,

    nchaffet nchaffet Mar 31, 2012 8:48 AM in response to zhanklaa
    Level 1 (0 points)
    Mar 31, 2012 8:48 AM in response to zhanklaa

    So, I have only isolated it to my main profile. But for whatever reason, the problem has stopped as of this morning.

  • by framer,

    framer framer Jul 2, 2012 7:58 PM in response to nchaffet
    Level 1 (0 points)
    Jul 2, 2012 7:58 PM in response to nchaffet

    Just had this start up with my new MacBook Pro.  However I was successful before when my old 17" Powerbook started doing that. 

     

    Trouble shooting and solutions in order that worked:

    Followed cleaning instructions for trak pad and metal cover.  That worked about twice.

    Covered trakpad area with mylar or similar plastic (half of a sheet protector).  Also worked for a while.

    Took computer to a different room (you'll see why later).  Plugged it in there and it worked for several days without a hitch.

    Plugged computer charger into a different receptacle.  This solved the problem.  Old plug location was into a plug block.  I expect that's the problem I'm having now with the new MacBook Pro.

     

    Reason that I came to this solution:  Found writeups about problems using third party chargers.  While I definitely had an Apple charger, the idea that the electric signal was degraded or somehow affecting the performance made me trouble shoot the plug block.  When plugged into the wall receptacle (without the plug block), problem was solved.  Hope this helps if you have future issues.

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