HT204621: Troubleshooting wireless mouse and keyboard issues
Learn about Troubleshooting wireless mouse and keyboard issues
-
All replies
-
Helpful answers
-
by Barry Hemphill,Mar 31, 2012 4:17 AM in response to juliusfromkansas city
Barry Hemphill
Mar 31, 2012 4:17 AM
in response to juliusfromkansas city
Level 8 (37,996 points)
PeripheralsHello:
Was the keyboard previously paired with something else? What indications/messages do you receive?
In any event, try resetting the PRAM and SMC.
Barry
-
-
Jul 5, 2014 5:38 PM in response to juliusfromkansas cityby jakejourney,I just did a hard reset by removing and reinstalling the battery.
As soon as i did that it gave me a code to enter.
I successfully paired my wireless Apple keyboard with my rMBP late 2013
it works, hope this helps guys.
-
Jun 2, 2016 7:18 AM in response to juliusfromkansas cityby rfromboston,Well my keyboard and macbook won't connect no matter how precise the instructions and no matter how many times I retry.... Should Apple reinburse me what I spent on this keyboard perhaps??
-
Jun 2, 2016 11:06 AM in response to rfrombostonby Barry Hemphill,Post your question as a new thread. Piggybacking on old threads will yield very few results.
When you post, indicate what you tried...I (or others) might have some suggestions.
Also, if the KB was purchased within 14 days, you can return it for credit.
Barry