forgot password for iCloud account in Apple Mail

Question

mac-a-rooney Author

Level 1

9 points

forgot password for iCloud account in Apple Mail

Hi all,

I don't know why but a recently I've been asked to enter my icloud password related to my iCloud e-Mail address.

stupidly, I've forgot what my password is. is there a chance to reset it somehow?

To explain the situation a bit better and what I've tried already, here a short discription of the situation:

- I do have a appleID that is called firstname.lastname@gmail.com the related password is appleID_Password1.

with this combination I also conduct my purchases in iTunes and the AppStore. But to rule this possibility already out: It doesn't let me access my iCloud eMail account in Apple Mail. Funny enough, though, when visiting iCloud.com this is the combination with which I log onto iCloud incl it's mail service within the web browser.

- the iCloud eMail address for whose password I am looking is called something like abcde@me.com. I have implemented it into my Apple Mail program running on Mac OS X Lion. Since setting up the account i've never ever been asked to enter my password. But now, out of a sudden, I was. And, of course, I couldn't remember it anymore. Hence, I don't receive any eMails sent to abcde@me.com anymore on my mac.

Can somebody tell me how to fix it, if it is not the password for my appleID??

Thanks already for all the help..!!

MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3)

Posted on Mar 31, 2012 5:21 AM

Reply

Answer 1

Best reply

Winston Churchill

Level 10

122,493 points

Mar 31, 2012 1:15 PM in response to mac-a-rooney

iForgot.com

Reply

Answer 2

mac-a-rooney Author

Level 1

9 points

Apr 1, 2012 3:52 AM in response to Winston Churchill

well, nice try. but as i said, it's not the password for my appleID (which is the only one I can reset at iforgot.com) its the password for my iCloud e-Mail address i can't remember and need to reset.

iCloud e-Mail address not equal to appleID e-Mail address.

Reply

Answer 3

Apr 1, 2012 4:15 AM in response to mac-a-rooney

The login for your iCloud account is an Apple ID. Go to iForgot.com and sign in there with the same login you use in iCloud.

Reply

Answer 4

mac-a-rooney Author

Level 1

9 points

Apr 2, 2012 11:32 AM in response to Roger Wilmut1

I wouldn't be too sure about the iCloud account being an Apple ID per se. It might work as one but in the end it is only a subordinated part of the original apple ID firstname.lastname@gmail.com.

Meanwhile I've tried to reset the password of my iCloud account abcde@me.com via iForgot.com. The page responds that a link will be sent to my alternative email address and so it was. However, using the link only allows me to reset the password related to the orignial Apple ID firstname.lastname@gmail.com and not the one I want to reset, i.e. abcde@me.com. Thus, even if I reset my password like you suggested, the actual password of abcde@me.com would not be influenced at all and I still wouldn't know it 😟

Reply

Answer 5

Apr 2, 2012 12:12 PM in response to mac-a-rooney

Is abcde@me.com the actual login for iCloud? (The login is not always the same as the email address, it depends on cicumstances.) It's the login, which is an Apple ID, which you need to enter at iforgot.apple.com.

If you still can't get anywhere you could try MobileMe Support (I know you're on iCloud but there is no free support for that unless you happen to have AppleCare, and MobileMe Support have helped some people). Go to http://www.apple.com/support/mobileme/ww/ and select your country. In the next window click on a category to expand it, then on a subject to get a link to 'live chat'.

Reply

Answer 6

mac-a-rooney Author

Level 1

9 points

Apr 2, 2012 12:24 PM in response to Roger Wilmut1

Roger Wilmut1 wrote:

Is abcde@me.com the actual login for iCloud? (The login is not always the same as the email address, it depends on cicumstances.) It's the login, which is an Apple ID, which you need to enter at iforgot.apple.com.

Exactly this is what I am talking about: abcde@me.com is NOT the login for iCloud.

I used to have an Apple ID way before I've used iCloud. Back then, I provided my gmail-address as to set up my Apple ID.

Now, quite a while later, after I've bought an iPhone, I got access to Apple's iCloud. For the free @me.com eMail address that comes with iCloud I've chosen abcde@me.com. Of course, as it is with every email address you gotta choose a password. I have chosen a different one that I have chosen for my Apple ID. Therefore, knowing the password for my Apple ID account doesn't help me with receiving my abcde@me.com mails when Apple Mail is asking for my abcde@me.com password.

Reply

Answer 7

Apr 2, 2012 12:32 PM in response to mac-a-rooney

The password for your iCloud email is the same as the password for the login to iCloud.

Reply

Answer 8

rsumrall

Level 1

10 points

May 5, 2012 7:46 AM in response to mac-a-rooney

I had the same problem and I figured it out. My wife uses my Apple ID so we can share apps, but she uses her own iCloud account so she has her own iCloud storage and we don't have to pay to have enough iCloud storage. We were thinking there was a separate process for iCloud accounts but there is not. The iCloud ID and password is really a second Apple ID you set up and then connect to iCloud through iCloud configuration.

To reset it, go to www.icloud.com on a computer. It will not work on an iPad or an iPhone. At the login, try three times with your iCloud ID (really an Apple ID) and a bogus password. The login box will shake to tell you it is wrong. After the third time it will give you a new box asking you if you forgot your Apple ID and want to change it. Click on the iForgot button, then type in the iCloud ID (really an Apple ID). You will have a choice of email, which will email the password to the address you are using for the iCloud account, or you can go through the security question if that is set up and you remember it.

You can go to iForgot.apple.com and do the same process, making sure you use the ID you use for iCloud (really a second AppleID) and not the Apple ID you use for iTunes.

Reply

Answer 9

Jul 25, 2012 6:45 AM in response to rsumrall

Thank you, this answer solved my problem..

Reply