JBL wireless subwoofer signal now interferes with my Apple TV wireless signal.

Question

AFM1983 Author

Level 1

4 points

JBL wireless subwoofer signal now interferes with my Apple TV wireless signal.

Ever since the newest software update, my Apple TV wireless signal interferes with my wireless subwoofer signal, immediately shutting off the music I am playing via Apple TV. I have had my Apple TV since December 2011 with the same exact speaker set up and wireless internet and it worked fine - everything was compatible. Ever since the latest software update (I updated my ATV software around the time when Apple released the 1080 HD Apple TV last month) my wireless subwoofer's signal interferes with the streaming wireless signal, immediately shutting down the music that's playing through ATV.

It is obviously the subwoofer because everything works fine when I switch the subwoofer off. I have tried changing the channel of my woofer and the frequency of my wireless internet, but the problem persists.

My biggest frustration is that everything worked fine and was compatible up until the last few weeks. Has anyone else experienced this? Any solutions or advice?

Thanks!

Apple TV

Posted on Mar 31, 2012 10:52 AM

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Answer 1

rgoldd

Level 1

110 points

Mar 31, 2012 11:16 AM in response to AFM1983

It's actually your subwoofers fault. I have a Samsung wireless subwoofer and it uses 2.4 and 5ghz the same frequencies WiFi use, it is supposed to pick a channel that isn't used. It occasionally goes out for a split second.

2.4 has channels like 1-12

5 has like 5 channels something like 145-150 or something

Your subwoofer is picking the same channel your wifi router is using. Wait I just say you said you checked your WiFi channel. Was your router on "Auto" channel selection before you changed it? Does your router support 2.4 and 5ghz? if so are both set to broadcast same network name and password?

On a computer go to http://tools.meraki.com/stumbler and see how many routers are near you and what channels they are using. What kind of router do you use?

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Answer 2

hmulder

Level 1

0 points

Apr 7, 2013 12:19 PM in response to AFM1983

Hi afm1983, i have also experienced the exact same problem after upgrading the atv software. I also have a jbl subwoofer and have to switch it off to be able to use the atv on the wifi network. Did you manage to find a solution? Thanks

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