-
All replies
-
Helpful answers
-
Apr 1, 2012 2:05 AM in response to Jen642by Carolyn Samit,Hi Jen ..
Restart your Mac.
Instead of connecting the USB drive to the keyboard, connect to a USB port on the back of the iMac.
-
Apr 1, 2012 2:14 AM in response to Jen642by necronym,Remove the USB drive, if the icon is showing on the desktop right click it and select Eject.
Once removed, clicks the Apple Logo in the top left hand corner and select Force Quit.
From the Force Quit window, click Finder, the button in the lower right hand corner will say Relaunch. click Relaunch and Finder (your desktop environment) will reload itself.
Once done, reconnect your USB drive and it should be recognised.
If it isn't, remove the drive and restart your machine, but reset the PRAM before it restarts, by holding down the R, P, Alt (option) and Ctl keys together (it's a two hand job, Alt + R with left hand Ctl + P with the right hand) keep holding all keys, the start up sound will sound, your system will reboot again, the start up sound will be louder the second time.
Depending on which version of the OS you have installed, you can release the keys after the second start up sound or keep holding them down until you hear a third start up sound. Then you can release the keys and your system will restart normally.
Once the desktop has loaded, connect your device and see if it's recognised.
-
Apr 1, 2012 3:12 AM in response to Jen642by Gaylan,Use the disk utility to see if your USB drive shows up there ... If it does try to use the verify disk function and see what happens
-
Apr 1, 2012 3:30 AM in response to Jen642by Jen642,Thank you for all of the replies.
I have tried all of the above and so far have been unsuccessful.
I have just tried it on a windows laptop and it is not being detected there.
Could my iMac somehow have deleted all of the files and corrupted it?
This is my worst nightmare!!!
-
Apr 1, 2012 3:34 AM in response to Jen642by Gaylan,If the drive does not show up on a widows unit it could just be the format of the drive .. Did the drive show up in Disk Utility on your mac ?
-
-
Apr 1, 2012 3:39 AM in response to Jen642by Gaylan,Then sorry to tell you .. but the USB drive has went to a better place
-
Apr 1, 2012 3:41 AM in response to Gaylanby Jen642,I thought you might tell me that!!
Thank you for your help
-
-
-
Apr 1, 2012 3:54 AM in response to Jen642by Klaus1,Don't give up too easily!
The USB socket on your keyboard is USB1 (slower), the ones on the back of your Mac are USB2 (faster).
USB and Firewire information:
http://support.apple.com/kb/HT1151?viewlocale=en_US
http://support.apple.com/kb/HT4049?viewlocale=en_US
Try an SMC reset:
Resetting the SMC (System Management Controller) on Intel-based Macs:
http://support.apple.com/kb/ht3964
Resetting your Mac's PRAM and NVRAM: