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My Maps app is not working - zoom/moving issue - map disappearing

I can find any place, but can't zoom to it or move around. It's stucked or the map simply disappears and the screen is gray and empty. It's annoying. Is it a Maps app problem or some Google's issue?

iPad (3rd generation) Wi-Fi, iOS 5.1

Posted on Apr 1, 2012 5:29 AM

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8 replies

Apr 1, 2012 5:33 AM in response to rewolwer

Try some basic troubleshotting.


Quit the maps app and restart. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus ➖ sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.


Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Apr 1, 2012 5:55 AM in response to Demo

I tried all of this before I posted my question. Anyway, I found out when it exactly happens - after I drop a pin and add this location to some existing contact. After this the Maps app is simply broken, I have to completely restart the iPad (cold start) and then it works fine (unless I drop another pin). It's a bug for sure.

My Maps app is not working - zoom/moving issue - map disappearing

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