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Can anyone help me? MacBook pro, blue screen

Hi can anyone help me please? I have a MacBook pro (13") I had an unexpected error (error code -10813), I now have a blue screen and all my apps at the bottom dock have disappeared. The time & date is in a different font (what looks to be like the safe mode font I remember from my old desktop!) I can't click on the apple sign at the top, when I do the few items on my desktop that are there disappear as the multicoloured wheel spins as it freezes for a few seconds. And anything I click on has this error code. It all happened when I was deleting music from my iTunes then I was forced to turn off with a message saying switch off from power button. since then dreaded blue screen! Thanks if you know how to help

Posted on Apr 1, 2012 12:12 PM

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4 replies

Sep 28, 2013 12:18 AM in response to razor_10

Hi Razor_10,


So how did you manage to get around this problem? Re-installed Snow Leopard? I encountered the same problem minutes back with a blue screen. Cant click Apple icon. Shortcuts dont work. No file opens - returns error code 10813. I can get in and out of a folder though - but nothing much. Cant copy paste as well.


Regards

Shantanu Biswas

MacBook Pro'13 2009 model

Mac OSX 10.6

Can anyone help me? MacBook pro, blue screen

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