4 Replies Latest reply: Sep 28, 2013 12:46 AM by shant2in
razor_10 Level 1 Level 1

Hi can anyone help me please? I have a MacBook pro (13") I had an unexpected error  (error code -10813), I now have a blue screen and all my apps at the bottom dock have disappeared. The time & date is in a different font (what looks to be like the safe mode font I remember from my old desktop!) I can't click on the apple sign at the top, when I do the few items on my desktop that are there disappear as the multicoloured wheel spins as it freezes for a few seconds. And anything I click on has this error code. It all happened when I was deleting music from my iTunes then I was forced to turn off with a message saying switch off from power button. since then dreaded blue screen! Thanks if you know how to help