Profile Manager - Enrolls device, then nothing

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Profile Manager - Enrolls device, then nothing

I have finally managed to get Profile Manager running. I am using an internet valid SSL cert as the web ssl cert and the internally generated code signing cert.

I can enroll a device and it appears in the Device Manager screen. I then see the job to update information about the device apear and then everything freezes.

I get various web site errors and nothing updates in the Device Manager. The iPad seems to go into a state where it is permanently refreshing the enrollment page.

The devices never update their information and the serial numbers change to be New Device.

As far as I can see I have a valid Lion Server and Profile Manager setup.

Has anyone else seen this problem ? I am starting to pull my hair out . . .

Many thanks,

Phil

Mac mini, Mac OS X (10.7.3)

Posted on Apr 2, 2012 2:06 AM

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Answer 1

HISEnt Author

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Apr 2, 2012 2:27 AM in response to HISEnt

Just received this error . . .

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Answer 2

HISEnt Author

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Apr 2, 2012 2:39 AM in response to HISEnt

The iPad is displaying the following in the Console:

Apr 2 10:26:11 unknown mdmd[34] <Notice>: (Error) MC: Connection to https://xxx/devicemanagement/api/device/checkin failed with error: NSError:

Desc : The request timed out.

Domain : NSURLErrorDomain

Code : -1001

Type : MCFatalError

Apr 2 10:26:11 unknown mdmd[34] <Notice>: (Error) MDM: Cannot tell MDM server about updated token. Error: NSError:

Desc : The request timed out.

Domain : NSURLErrorDomain

Code : -1001

Type : MCFatalError

Apr 2 10:26:11 unknown com.apple.launchd[1] <Warning>: (com.apple.managedconfiguration.mdmd) Check-in of Mach service failed. Already active: com.apple.managedconfiguration.mdmdpush-dev

Apr 2 10:26:11 unknown mdmd[34] <Warning>: Unable to bootstrap_check_in() to namedDelegatePort 'com.apple.managedconfiguration.mdmdpush-dev'. APS connections will not persist past process lifetime.

Apr 2 10:26:11 unknown com.apple.launchd[1] <Warning>: (com.apple.managedconfiguration.mdmd) Check-in of Mach service failed. Already active: com.apple.managedconfiguration.mdmdpush-prod

Apr 2 10:26:11 unknown mdmd[34] <Warning>: Unable to bootstrap_check_in() to namedDelegatePort 'com.apple.managedconfiguration.mdmdpush-prod'. APS connections will not persist past process lifetime.

Apr 2 10:26:11 unknown mdmd[34] <Notice>: (Note ) MDM: Telling MDM Check-In Server about new device token.

Apr 2 10:30:12 unknown mdmd[34] <Notice>: (Error) MC: Connection to https://xxx/devicemanagement/api/device/checkin failed with error: NSError:

Desc : The request timed out.

Domain : NSURLErrorDomain

Code : -1001

Type : MCFatalError

Apr 2 10:30:12 unknown mdmd[34] <Notice>: (Error) MDM: Cannot tell MDM server about updated token. Error: NSError:

Desc : The request timed out.

Domain : NSURLErrorDomain

Code : -1001

Type : MCFatalError

Apr 2 10:30:12 unknown com.apple.launchd[1] <Warning>: (com.apple.managedconfiguration.mdmd) Check-in of Mach service failed. Already active: com.apple.managedconfiguration.mdmdpush-dev

Apr 2 10:30:12 unknown mdmd[34] <Warning>: Unable to bootstrap_check_in() to namedDelegatePort 'com.apple.managedconfiguration.mdmdpush-dev'. APS connections will not persist past process lifetime.

Apr 2 10:30:12 unknown com.apple.launchd[1] <Warning>: (com.apple.managedconfiguration.mdmd) Check-in of Mach service failed. Already active: com.apple.managedconfiguration.mdmdpush-prod

Apr 2 10:30:12 unknown mdmd[34] <Warning>: Unable to bootstrap_check_in() to namedDelegatePort 'com.apple.managedconfiguration.mdmdpush-prod'. APS connections will not persist past process lifetime.

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