My I-pod has broken when i dropped only 1 foot off the ground!

I have an ipod 4th generation and i dropped it around a foot from the ground.It broke. The ground wasn't a very rough or hard surface either.I feel for this i should be able to get it fixed for a lower or free price. Can this be arranged?

I also feel that the I-pod's should be built to handle being dropped, especially if it was dropped only a foot off the ground.

If you could please give me a special deal to lower or free the price.


Thank you, Trust-worthy Customer.

iPod touch

Posted on Apr 2, 2012 2:28 AM

Reply
6 replies

Apr 2, 2012 7:52 AM in response to Trust-worthy Customer

FYI, you are not communicating with Apple when you post here. Everyone here is just a fellow user and can do nothing about Apple's service policies and pricing.


You can try taking your iPod to an Apple Store and pleading your case. Getting them to replace the iPod without charge is unlikely - dropping it is dropping it, and that it broke from only a "one-foot drop" is unfortunate but just bad luck - but you can try.


Regards.

Apr 3, 2012 6:51 AM in response to Trust-worthy Customer

The Apple Store will not repair your iPod, they'll replace it. So none of your apps nor data will be on the replacement iPod. You may be able to re-download your In-App purchases, though not all are eligible. See:


http://support.apple.com/kb/HT4009


As to the points, you've already marked your own post as being the one that solved your question (sort of impolite to those who try to help you) and marked two others as "helpful", so you have no other points to award. Not that I myself care, but just FYI for the future.


Regards.

Apr 3, 2012 8:54 AM in response to Trust-worthy Customer

Gravity *****!


Dude, the thing that broke is GLASS for cryin' out loud! What do you expect?


The cheapest way to take care of this is to fix it your self, but doing so will VOID ANY REMAINING WARRANTY.


A replacement digitizer can be had for under $20.00, most vendors include the special tools, and there are even multi-media "How-To" guides on the Internet. eBay and Google are your friends.....

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My I-pod has broken when i dropped only 1 foot off the ground!

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