Apple Mail says "password rejected by smtp server"

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Level 1

0 points

Apple Mail says "password rejected by smtp server"

I am using Macbook Pro (OS Lion), unable to send/receive emails. I have reset all settings (no help). Problem is temporarily resolved by logging into webmail but then issue returns once Apple Mail app is shut down and then re-opened. Server tech support (Rogers/Yahoo) says that the mail client keeps sending the wrong password so the account gets locked out. Why is this happening? I have changed the password and re-entered all the mail settings

Mac Pro, Other OS

Posted on Apr 2, 2012 5:57 AM

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Answer 1

Shootist007

Level 6

16,703 points

Apr 2, 2012 6:17 AM in response to newbietothis

Try using a different mail client. Like Thunderbird. I have been using it for some time now on both Windows and Mac and it works.

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Answer 2

newbietothis Author

Level 1

0 points

Apr 2, 2012 8:33 AM in response to Shootist007

Does it support the use of Mac's address book and calendar? I send and receive meeting requests frequently for work, and I use iCloud to sync everything across my various devices.

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Answer 3

Apr 2, 2012 8:37 AM in response to newbietothis

Delete the account from Mail.

Trash the com.apple.mail.plist

Remove Keychain entries for the mail account from Keychain Access.

Reset the Home folder Permissions.

Rebuild the account.

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Answer 4

newbietothis Author

Level 1

0 points

Apr 4, 2012 4:22 PM in response to Daniel Ebeck

Nope. Didn't work. Same problem occurred again next day after re-launching. I did however manage to login to Rogers/Yahoo webmail and set my email to be forwarded to a new iCloud @me.com account which I then added to Mail on my laptop. So far, the forwarded messages seem to be coming thru via the iCloud account.

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Answer 5

1skirk

Level 1

4 points

Jun 15, 2012 6:23 AM in response to newbietothis

No, I think it is a problem with Yahoo. If you search on the sprint and Verizon websites, almost everyone is having this problem especially with apple mail. One day mine works, the next day it does not. Someone suggested that yahoo changed the way mail works and that you can only have one device set to fetch mail at a time. If there are 2, they say it is a security risk. So, if you ipod is getting mail and your computer, you will have a problem. I'm not sure if this is correct. I don't know for sure, but I know LOTS of people are having this problem. Apparently calling your service provider only leads to frustration because the "techs" don't know how to fix it and try to direct you to a pay service for technical service which does not help also. One sprint technician suggested it is a problem on their end.

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Answer 6

Mae 81

Level 1

0 points

Sep 15, 2014 10:04 PM in response to newbietothis

To those whom have not found the solution.

This was a trick from the Live mail application. The thing that should be done to rectify this problem is this:

Login to your hotmail/live/live365 account through the web.
Go to Settings --> Options --> Managing Your Account --> Connect devices or apps with POP
There, click enable POP
In event that you could not find the "Connect devices or apps with POP", re-enter password and verification when ask by them.
Try accessing your hotmail/live/365 from Mail

I found out that when they change the policies, the answer from the web are now irrelevant.

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