Adobe or Leopard issue?

Question

Hopefully this is the appropriate forum for this question.  I am having a problem printing pdf documents. I&#x27;m not sure where to start. A good example would be yesterday when I bought my new fishing licence online and the document that I received was a pdf. It went to downloads. I click on the document and it opens with Adobe Reader.app (Adobe Reader X 10.1.2). When I click on the printer icon I get nothing. I get the same thing when trying to print downloaded forms from bank and goverment for income tax. The printer works fine when printing other documents such as emails Something else I noticed, and I&#x27;m not sure if it is related, is that while traveling the word on Google Earth if I try to view photos that are posted within the image, the white field opens up where you would usually see the photo but it remains blank, no photo. Being graphic in nature I thought it might be Adobe related. I didn&#x27;t note if it started immediately after updating to this version of Adobe in January, but I&#x27;m suspicious of it. What am I missing?I&#x27;m ready for your questions and suggestions!

BDAqua · Answer

Hello, try opening the PDF in Preview, does it print from there?Do you have a link to where these white/blank pics are so I can see what they want to use?

Fendertwin · Answer

It only took a minute or two to figure out how, but I opened and printed the licence just fine with Outlook. If Adobe reader doesn&#x27;t behave, that will be a fine work-around. I don&#x27;t see how to link anything from Google Earth. Do you have it? If so, I could give you coordinates to a location that has a number of photos embedded (hopefully that is correct terminology) in the satellite image. By selecting "View in Google Maps" I get the following link: http://maps.google.com/maps?ll&#x3D;49.148117,-123.96675&amp;z&#x3D;16&amp;t&#x3D;h&amp;hl&#x3D;en . You could use this as reference to find the spot in Google Earth. By right-clicking on a picture icon on the image in Google Earth and selecting "copy" I can give you the following information:&lt;?xml version&#x3D;"1.0" encoding&#x3D;"UTF-8"?&gt;&lt;kml xmlns&#x3D;"http://earth.google.com/kml/2.2"&gt;&lt;Document&gt;          &lt;name&gt;KmlFile&lt;/name&gt;          &lt;Style id&#x3D;"pano_cluster3h"&gt;                    &lt;IconStyle&gt;                              &lt;scale&gt;0.6&lt;/scale&gt;                              &lt;Icon&gt;                                        &lt;href&gt;http://kh.google.com:80/flatfile?lf-0-icons/panoramio_cluster_n2.png&lt;/href&gt;                              &lt;/Icon&gt;                    &lt;/IconStyle&gt;                    &lt;LabelStyle&gt;                    &lt;/LabelStyle&gt;                    &lt;BalloonStyle&gt;                              &lt;text&gt;$[description]&lt;/text&gt;                    &lt;/BalloonStyle&gt;                    &lt;LineStyle&gt;                              &lt;color&gt;ff000000&lt;/color&gt;                              &lt;antialias&gt;0&lt;/antialias&gt;                              &lt;width&gt;0&lt;/width&gt;                    &lt;/LineStyle&gt;                    &lt;PolyStyle&gt;                              &lt;color&gt;ff000000&lt;/color&gt;                              &lt;fill&gt;0&lt;/fill&gt;                              &lt;outline&gt;0&lt;/outline&gt;                    &lt;/PolyStyle&gt;          &lt;/Style&gt;          &lt;Style id&#x3D;"pano_cluster3n"&gt;                    &lt;IconStyle&gt;                              &lt;scale&gt;0.4&lt;/scale&gt;                              &lt;Icon&gt;                                        &lt;href&gt;http://kh.google.com:80/flatfile?lf-0-icons/panoramio_cluster_n2.png&lt;/href&gt;                              &lt;/Icon&gt;                    &lt;/IconStyle&gt;                    &lt;LabelStyle&gt;                              &lt;scale&gt;0&lt;/scale&gt;                    &lt;/LabelStyle&gt;                    &lt;BalloonStyle&gt;                              &lt;text&gt;$[description]&lt;/text&gt;                    &lt;/BalloonStyle&gt;                    &lt;LineStyle&gt;                              &lt;color&gt;ff000000&lt;/color&gt;                              &lt;antialias&gt;0&lt;/antialias&gt;                              &lt;width&gt;0&lt;/width&gt;                    &lt;/LineStyle&gt;                    &lt;PolyStyle&gt;                              &lt;color&gt;ff000000&lt;/color&gt;                              &lt;fill&gt;0&lt;/fill&gt;                              &lt;outline&gt;0&lt;/outline&gt;                    &lt;/PolyStyle&gt;          &lt;/Style&gt;          &lt;StyleMap id&#x3D;"1052804"&gt;                    &lt;Pair&gt;                              &lt;key&gt;normal&lt;/key&gt;                              &lt;styleUrl&gt;#pano_cluster3n&lt;/styleUrl&gt;                    &lt;/Pair&gt;                    &lt;Pair&gt;                              &lt;key&gt;highlight&lt;/key&gt;                              &lt;styleUrl&gt;#pano_cluster3h&lt;/styleUrl&gt;                    &lt;/Pair&gt;          &lt;/StyleMap&gt;          &lt;Placemark&gt;                    &lt;name&gt;Nature Trail&lt;/name&gt;                    &lt;description&gt;&lt;![CDATA[&lt;html&gt;&lt;head&gt;&lt;link rel&#x3D;"stylesheet" type&#x3D;"text/css"href&#x3D;"http://mw2.google.com/mw-earth-vectordb/panoramio_clusters/pcb.css"/&gt;&lt;script type&#x3D;"text/javascript" src&#x3D;"http://mw2.google.com/mw-earth-vectordb/panoramio_clusters/pcb1.js"&gt;&lt;/script&gt;&lt;/head&gt;&lt;body onload&#x3D;"loadPhotos(69118600,&#x27;000106&#x27;,17,49.147587,-123.966820,&#x27;n&#x27;)"&gt;&lt;div id&#x3D;"display-panel" style&#x3D;"position:absolute;border:none;height:578px;width:680px"&gt;&lt;/div&gt;&lt;div id&#x3D;"hint"&gt;Nanaimo,BC V9R 1G2,Canada&lt;/div&gt;&lt;/body&gt;&lt;/html&gt;]]&gt;&lt;/description&gt;                    &lt;styleUrl&gt;#1052804&lt;/styleUrl&gt;                    &lt;Point&gt;                              &lt;coordinates&gt;-123.9668198,49.1475868,0&lt;/coordinates&gt;                    &lt;/Point&gt;          &lt;/Placemark&gt;&lt;/Document&gt;&lt;/kml&gt;

Fendertwin · Answer

There are the coordinates in the fifth from last line.

BDAqua · Answer

Yes, the first link included the coordinates...So, just to be clear, that is the picture that isn&#x27;t showing but white?

Fendertwin · Answer

That looks like the Google Maps picture, alright. I see that just fine. The same shot in Google Earth has several small icons that represent a photo that was taken at that spot. Those aren&#x27;t present in Google Maps. That great long string of info I included contains a few links that may simply show you what the icon would look like.

BDAqua · Answer

Ah, OK, I get it know, silly me, I guess this is what you&#x27;re seeing...I&#x27;m suspecting they changed some Java requirement, but I can&#x27;t really tell, will have to try on a later OS this evening.

Fendertwin · Answer

Java! Ok. So likely not an Adobe issue. I guess we&#x27;ll see.I really appreciate your input.

BDAqua · Answer

Sadly it does work in Lion/10.7.xHere&#x27;s the URL of one pic...http://mw2.google.com/mw-panoramio/photos/medium/67382249.jpgI think must be that a newer version of Java is needed, so older Macs &amp; OSX versions are out of luck, lot&#x27;s of .js files.But I did find a couple of ShockwaveFlash occurances, so maybe it is adobe!???Might try this Flash workaround that fools FaceBook &amp; Youtube into thinking you have a later version...The last really supported Flash for PPC was 10.1.102.64, but if it&#x27;s for like Facebook or such, people have been fooling FB to think they have a later version installed.Texas Mac Man&#x27;s Flash hack/post...https://discussions.apple.com/thread/3599648?tstart&#x3D;0See in each Browser which version of Flash it thinks it has...http://kb2.adobe.com/cps/155/tn_15507.htmlThen Test Adobe Shockwave &amp; Flash Players...http://www.adobe.com/shockwave/welcome/

Fendertwin · Answer

I can run through those steps, but before I do I need to be clear on the unit I&#x27;m using. You are describing PPC which was Mac PowerPC? Mine is Intel. Do I still proceed?

BDAqua · Answer

Well no then except to test the versions it thinks you have, but to get a handle on it...At the Apple Icon at top left&gt;About this Mac,  report OSX version, then click on More Info, then click on Hardware&gt; and report this upto but not including the Serial#...version 10.7.3Hardware Overview:Model Name: iMacModel Identifier: iMac7,1Processor Name: Intel Core 2 DuoProcessor Speed: 2.4 GHzNumber Of Processors: 1Total Number Of Cores: 2L2 Cache: 4 MBMemory: 6 GBBus Speed: 800 MHzBoot ROM Version: IM71.007A.B03SMC Version (system): 1.21f4Oh did the URL for that one pic load?http://mw2.google.com/mw-panoramio/photos/medium/67382249.jpg

Fendertwin · Answer

Model Name: iMacModel Identifier: iMac5,1Processor Name: Intel Core 2 DuoProcessor Speed: 2.16 GHzNumber Of Processors: 1Total Number Of Cores: 2L2 Cache: 4 MBMemory: 1 GBBus Speed: 667 MHzBoot ROM Version: IM87042M5VUVSMC Version (system): 1.9f4

Fendertwin · Answer

And yes, the URL did load. Nice shot. I walked the dog there this morning. Not quite that nice out today!

BDAqua · Answer

Must be Java... or the Rain liquid Sunshine. 😉I think the only fix for you would be more RAM &amp; then 10.6.x or higher, well, 10.7 doesn&#x27;t have Java included anymore, but my 10.7 install is over 10.6 so it uses that 64 bit version of Java.

Fendertwin · Answer

I have been tossing around the idea of putting more RAM in, and recently asked about it in these forums. The next OS has been in the back of my head too. No complaints about what the existing OS has done for me, but if these new problems could be a result of clinging to the old OS then maybe it&#x27;s time. Again, I really appreciate your input. Doing it this way not only gets the job done, but teaches me something useful every time! I&#x27;ll let you know how it works out for sure!

Fendertwin · Answer

I now have the 3 Gb of RAM on order from OWC. Looking at the feedback on Apple&#x27;s page I see opinions very split on upgrading from Leopard to Snow Leopard. Methinks I&#x27;ll try RAM before upgrading to 10.6.Your feelings? Would there be a common mistake made during upgrade that would make people whine about the product?