Jensen Gelfond
Level 2 (290 points)
Apple Watch

Q: mail folder not showing most recent mail

I am looking in a folder in my iCloud Mail on my iPhone (iPhone 4/iOS 5.1). On iCloud.com I have a list of messages through 3/31/12. If I look at the same folder in the Mail app on my iPhone it only shows messages through 3/22/12. In other words, on iOS I am not getting my most recent messages in this folder. My inbox, on the other hands, is updating just fine.

 

I have tried hitting the "refresh" button on the folder and scrolling to the bottom and pressing the button to download additional messages from the server. I have also tried powering the iPhone off and back on. None of these have helped.

 

How do I force the folder to re-download the messages so that it will properly show all messages in the folder?

Posted on Apr 3, 2012 7:11 AM

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Jensen Gelfond

Q: mail folder not showing most recent mail

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  • by Jensen Gelfond,

    Jensen Gelfond Jensen Gelfond Apr 3, 2012 8:10 AM in response to Jensen Gelfond
    Level 2 (290 points)
    Apple Watch
    Apr 3, 2012 8:10 AM in response to Jensen Gelfond

    I should add that I also tried deleting the iCloud account from my device (though choosing to keep data on the device, at that seems to be what Apple recommends when one is going to reload the same account, based on http://support.apple.com/kb/TS4002

     

    I guess the next step would be to delete the iCloud account from my device again, this time choosing to also remove that data from my phone...if all of my data is already on iCloud.com there's no harm in doing that, right?

  • by djborden,

    djborden djborden Apr 3, 2012 9:26 AM in response to Jensen Gelfond
    Level 1 (12 points)
    Wireless
    Apr 3, 2012 9:26 AM in response to Jensen Gelfond

    I have the same problem which started today, and may or may not be related to the Incorrect Password problem some people,(including me) are having.  I have emails going back to 1998 showing up as the most recent.  If I select to load more messages, it will load a few more emails, but again starting with the oldest first.  Any help would be greatly appreciated!

     

    Dan