Restore won't complete
I have an Ipod color 30gb w/ the grey click wheel. I want to sell it and clear all of the music and restore to factory settings.
The Ipod had been working fine, i.e. charging from the computer and the wall charger, connecting to iTunes, playing the music through the headphone jack, showed in my computer as another drive. This is all the things it should do.
I wanted to restore it to factory settings to remove my name and files as well as the music so I would not be passing on copyrighted material.
The Ipod was plugged in to iTunes and I clicked restore. The process completed on the computer and said to plug in to the wall charger. I plugged into the wall charger that had worked with this ipod before. When I plugged into the wall charger I get the icon that shows to plug in to the wall charger and it won't change. I had the ipod pluuged into the charger for about an hour and a half.
Once after multiple connects and disconnects I got a check mark saying OK to disconnect. So I plugged into the computer again and the plug in icon came back. Hard drive is a replacement of 4 months and battery is new, just put in when hard drive was replaced.
I have iTunes 10.4.1 running. I have not updated since I had problems with the 10.5 version update. iTunes would not work after that update and it took me over 2 hours to get back to normal, so I'm leary of any new update. did the restore process crash my hard drive?
Any ideas on what happened and what I can do?
Acer 690, Windows 7