12 Replies Latest reply: Aug 1, 2012 11:38 AM by Kimbakat
MAC's MAC Level 1 (0 points)

Besides the below mentionned iMac I also still have an iMac 2.66GHz Intel Core 2 Duo with OSX 10.5.8 installed.

Since a few days my mail application on the 10.5 iMac doesn't receives any incoming mails from my Me.com account and I receive constantly the request to enter my password. This mail application worked entirely well until it started asking for its password.

Strangely enough I can access the concerned mail account on the below mentioned iMac, on the concerned iMac via Safari on iCloud.com and also on my iPad

I tried in my opinion nearly everything suggested on the forum and the support pages. I even tried restoring the mail application from a time machine back-up prior to the incident.

As incoming mail server in the Mail preferences "mail.mac.com" is mentioned. I tried to change this to "imap.mail.me.com" but even after saving the change it still mentions "mail.mac.com".


Can anyone tell me what i should do to have my mail application work again on the 10.5.8 iMac? Could or should I f.i. restore other files than the Mail application from my Time Machine Back-up?


Thanks beforehand

iMac (27-inch Late 2009), Mac OS X (10.7.3)
  • BDAqua Level 10 (122,286 points)

    Ah yes, things are a changin'


    I think they're slowly nudging people to switch, .mac & MobileMe are going away about June/July, may as well set it up now.


    Do not delete the old account yet.


    I understand .mac mail will still come through. Do not delete the old account yet.


    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.


    iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...


    IMAP (Incoming Mail Server) information:

    Server name: imap.mail.me.com

    SSL Required: Yes

    Port: 993

    Username: example@me.com (use your @me.com address from your iCloud account)

    Password: Your iCloud password

    SMTP (outgoing mail server) information:

    Server name: smtp.mail.me.com

    SSL Required: Yes

    Port: 587

    SMTP Authentication Required: Yes

    Username: example@me.com (use your @me.com address from your iCloud account)

    Password: Your iCloud password

  • MAC's MAC Level 1 (0 points)

    Thanks for your reply.

    I however don't understand what I should exactly do now.

    I understood that I should not delete my present account. Indeed I moved it to iCloud some months ago already and after that my mail application continued to work properly until, all at a sudden, the end of last week.


    Should I in my mail application preferences create a new account, as addition to my present account, and identify it as IMAP? Is this what you mean? and in the new account keep the existing username: example@me.com?


    Thanks for your clarification.

  • BDAqua Level 10 (122,286 points)

    Yes, use the IMAP type, as MobileMe & such will try to replace imap.mail.me.com with mail.me.com & such.


    But not clear what you mean when you say you switched to iCloud, in Mail Preferences>Accounts>Account Information, check the Incoming Server, if it's imap.mail.me.com then no need for a new account.


    PS. my iCloud account was not connecting for awhile earlier today.

  • MAC's MAC Level 1 (0 points)


    I tried to set up a new account using my current .me email adress and my current password and get the following message :


    "Trying to log into the MobileMe IMAP server "mail.me.com" failed. Make sure the suer name and password you entered are correct, then Click Continue. If the " information isn't correct, you cannot receive your email"


    As a result I stopped the further set up of the new account and did not Click Continue..

    Should I nevertheless have Clicked Continue???


    As just said I used the user name and the password which allows me to access my mails for this account on my other devices and via Safari on the iCloud. Why is it not possible to log into MobileMe Imap server under these conditions on my iMac operating under Leopard.


    By the way I noticed that in my Mail preferences Advanced the port number 993 exists but is greyed out. The SSL required is set to Yes. The problem therefore seems to be accessing the port 993.


    Thanks for your further comments.


    I'm now going to sleep and will pick up this matter further tomorrow.
    Thanks again


    Message was edited by: MAC\'s MAC

  • BDAqua Level 10 (122,286 points)

    mail.me.com won't work for iCloud, you need to enter or edit it to imap.mail.me.com for incoming, & be sure you're using your iCloud PW if different from .me PW.


    You chose IMAP for account type, not MobileMe correct?


    If you chose IMAP then let it go ahead and fail, continue on to the end, then edit both incoming & outgoing Servers to the correct ones after it creates this non-working account.

  • MAC's MAC Level 1 (0 points)

    After a good night of sleep I indeed created until the end a new imap.mail.me.com account with my iCloud PW.

    This didn't give any positive result and Mail continues to ask for my PW as the given password is not correct.


    So, I'm at a complete loss.


    However to revert to a suggestion I made in my initial post, isn't there a possibility to restore for my mail application the situation existing before the incidents started, considering that I dispose of a Time Machine Backup. If we explore this possibility, what file or collection of files should be restored to come to a proper solution for Mail without disrupting my other applications???


    Or can you or anybody else still suggest any other possible solution.


    Thanks beforehand

  • MAC's MAC Level 1 (0 points)

    to BDAqua

    In looking more closely to what I did in creating the new account I found that for the user name I mentionned both the first name and the last name, which i shouldn't have done.

    Meanwhile i discarded the newly created account and gave it a new try using only the last name as user name. And, yes, it worked and the incoming mails appeared.

    However I have still a problem with the outgoing mails, where apparently the outgoing mail server is not working properly. I presume that there also there is something subtle that I still have to change. I will try later in the day and comeback to you if I still have a p^roblem.


    Meanwhile many thanks for your assistance.

  • BDAqua Level 10 (122,286 points)

    Good work, thanks for the report.


    On outgoing server check & see what Port & Authentication is needed.

  • MAC's MAC Level 1 (0 points)

    Outgoing server working now. I don't know why but I have the impression that the problem resolved itself.


    Thanks a lot

  • MAC's MAC Level 1 (0 points)

    After sending my last post I just was asking myself if I could at present delete the previous not working anymore MobileMe account??? without losing the mails I stored in separate Mailboxes. I presume I can do so because these Mailboxes are "on my Mac"

  • BDAqua Level 10 (122,286 points)

    If they're really on your Mac & not in that account, you should be able to, but of in doibt, backup the whole Mail folder in Finder first.

  • Kimbakat Level 1 (65 points)

    If I have to type in my passord or have to figure out another mail issue..I"m gonna F U C K I N SCREAM.


    After deleting and installing the iCloud account..and trying to change the Description to WHAT I LIKE IT TO BE NAMED....this is what I get.


    Do you see the incoming Mail Server field empty?...just below the dialog. I don't.

    Screen Shot 2012-08-01 at 2.34.24 PM.png

    W T F !


    I'm ready to switch to Thunderbird!!!


    Plus Yahoo is asking me every minute to retype my password..YES it is correct! W T F ....Yahoo is screwing things up too.