pulliamandat
Level 1 (0 points)

Q: Apple Remote Desktop 3.0 and OS 10.6.8

I purchased Apple Remote Desktop 3 several year ago when I was running 10.4.  Last year we got new computers and we are running 10.6.8 now. I tried to load Apple Remote onto my new computer, but it did not work.  It appeared to load, though very quickly.  When I went to my applications folder to open it I got a message saying a newer version was already on the computer and it would not open.  I have not loaded a newer version and when I search for one nothing shows up.  Can I run it on 10.6.8?  Must I purchase a new version? or can I install this and run updates?

iMac, Mac OS X (10.6.8)

Posted on Apr 4, 2012 11:14 AM

Close
pulliamandat

Q: Apple Remote Desktop 3.0 and OS 10.6.8

  • All replies
  • Helpful answers

  • by varjak paw,

    varjak paw varjak paw Apr 4, 2012 11:38 AM in response to pulliamandat
    Level 10 (169,876 points)
    Apr 4, 2012 11:38 AM in response to pulliamandat

    Try this:

     

    • Insert your ARD CD

    • Open in Finder

    • Right click on the Remote Desktop.mpkg and show contents

    • Navigate to contents/installers

    • Drag the RemoteDesktopAdmin.pkg file onto the workstation and install

    • Run Software Update

    • Upgrade to the latest version of the admin application

     

    You may need to completely uninstall ARD and then reinstall it before this procedure will work. Follow these instructions for the uninstall:

     

    http://support.apple.com/kb/HT2577

     

    Regards.