Problem with Dock Connector, Ipod Charges but doesn't play sounds

Question

Problem with Dock Connector, Ipod Charges but doesn't play sounds

We have two Ipod Touch 3rd generation at home. We recently bought a stereo with a dock to play music from our iTouch.
One of the Ipods works just fine with it, but the other will only charge and not play music. When I try to see my output options I can only select Ipoud Touch or Apple TV. When I am playing music with the working Ipod I can choose between Dock Connector and Apple TV.

I have already tried hard reset but nothing has changed.

Any suggestions? I would REALLy appreciate your help.

Thanks!

iPod touch (3rd generation), iOS 5.0.1, Problem with Dock Connector

Posted on Apr 4, 2012 12:31 PM

Reply

Answer 1

lllaass

Level 10

210,417 points

Apr 4, 2012 2:18 PM in response to smoglesskitten

- Do they both have the same iOS? The latest is 5.1?

- Look at the dock connectors for both units and compare them., Loof for bent, missing or corroded contacts and other abnormalities.

- Tey the following with the non-working one:

- Reset. Nothing is lost

Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup

-Restore to factory defaults/new iPod.

Reply